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Account Manager

๐Ÿ“… Jun 30
Account ManagementBusiness DevelopmentRelationship ManagementOnboarding
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๐Ÿ“œ Description

  • Manage existing account relationships through onboarding, regular check-ins, business reports, and day-to-day support.
  • Lead contract renewal discussions and negotiations.
  • Organize webinars, newsletters, and other initiatives to drive member engagement.
  • Gather account feedback and inform product development and business strategy.
  • Build deep knowledge of the product, health plans, and market processes.
  • Coordinate with other functions to improve the user experience.

๐Ÿ› ๏ธ Requirements

  • At least 1 year of relevant experience in account management, business development, or related fields
  • Ability to effectively use data in building business reports and performing business analysis
  • Creative, detail-oriented, proactive in problem solving and identifying opportunities
  • Curious, results-driven, ownership mentality with growth mindset
  • Excellent verbal and written communications
  • Collaborative team player with the ability to adapt quickly in a fast-paced environment
  • Passion for innovation in healthcare

โœจ Benefits

  • For full-time employees โ€“ because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent
  • Career development
  • Learning opportunities to help you thrive
  • ๐ŸŒ Global connections โ€“ gain insights and support from top minds at Harvard, Stanford, and beyond.
Full job description

Ready to make an impact? At Hive Health, weโ€™re on a mission to make healthcare radically more accessible for allโ€”and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, weโ€™d love to meet you!

๐Ÿ‘‹๐Ÿปย Hi! Weโ€™re Hive Health

About us

Hive Healthย is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, thisย award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.

About the Role

As an Account Manager, you will help develop Hiveโ€™s transformative health plan experience across SMEs by nurturing and strengthening Hiveโ€™s relationships with our accounts. As one of the pioneering members of the team, you will work closely with the other functions in continuously delivering user experience improvements and introducing best-in-class strategies and processes that will help Hive Health provide an unparalleled healthcare experience for Filipinos.

Responsibilities

As an Account Manager, your areas of responsibilities include:

  • Manage and grow relationships with existing accounts through facilitating onboarding sessions, conducting regular check-ins and business reports, and attending to day-to-day concerns

  • Lead the discussions and negotiations of contract renewals

  • Organize marketing initiatives such as webinars and newsletters that drive member engagement

  • Solicit feedback from accounts and incorporate these into product development and overall business strategy

  • Develop deep understanding of Hiveโ€™s product, as well as health plans and processes in the market

  • Support and coordinate closely with other functions to deliver an extraordinary user experience

Qualifications

  • At least 1 year of relevant experience in account management, business development, or related fields

  • Ability to effectively use data in building business reports and performing business analysis

  • Creative, detail-oriented, proactive in problem solving and identifying opportunities

  • Curious, results-driven, ownership mentality with growth mindset

  • Excellent verbal and written communications

  • Collaborative team player with the ability to adapt quickly in a fast-paced environment

  • Passion for innovation in healthcare

Join our team as we revolutionalize healthcare in the Philippinesโ€”and beyond!

โœจ Day 1 benefits for full-time employees โ€“ because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
๐Ÿš€ Grow with us โ€“ mentorship, career development, and learning opportunities to help you thrive.
๐ŸŒ Global connections โ€“ gain insights and support from top minds at Harvard, Stanford, and beyond.

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