Manage restaurant partner relationships, analyze performance, and drive growth initiatives across Careemโs Food platform while collaborating with operations, marketing, and product teams.
Account Management Associate
๐ Description
- Manage existing account relationships through onboarding, regular check-ins, business reports, and day-to-day support.
- Lead discussions and negotiations for contract renewals.
- Organize webinars, newsletters, and other initiatives to drive member engagement.
- Gather account feedback and share it with product development and business strategy teams.
- Build knowledge of the product, health plans, and market processes.
- Coordinate with other functions to improve the user experience.
๐ ๏ธ Requirements
- At least 1 year of relevant experience in account management, business development, or related fields
- Ability to effectively use data in building business reports and performing business analysis
- Creative, detail-oriented, proactive in problem solving and identifying opportunities
- Curious, results-driven, ownership mentality with growth mindset
- Excellent verbal and written communications
- Collaborative team player with the ability to adapt quickly in a fast-paced environment
- Passion for innovation in healthcare
โจ Benefits
- For full-time employees โ because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent
- Career development
- Learning opportunities to help you thrive
- ๐ Global connections โ gain insights and support from top minds at Harvard, Stanford, and beyond.
Full job description
Ready to make an impact? At Hive Health, weโre on a mission to make healthcare radically more accessible for allโand we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, weโd love to meet you!
๐๐ปย Hi! Weโre Hive Health
About us
Hive Healthย is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, thisย award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time.
About the Role
As an Account Management Associate, you will help develop Hiveโs transformative health plan experience across SMEs by nurturing and strengthening Hiveโs relationships with our accounts. As one of the pioneering members of the team, you will work closely with the other functions in continuously delivering user experience improvements and introducing best-in-class strategies and processes that will help Hive Health provide an unparalleled healthcare experience for Filipinos.
Responsibilities
As an Account Management Associate, your areas of responsibilities include:
Manage and grow relationships with existing accounts through facilitating onboarding sessions, conducting regular check-ins and business reports, and attending to day-to-day concerns
Lead the discussions and negotiations of contract renewals
Organize marketing initiatives such as webinars and newsletters that drive member engagement
Solicit feedback from accounts and incorporate these into product development and overall business strategy
Develop deep understanding of Hiveโs product, as well as health plans and processes in the market
Support and coordinate closely with other functions to deliver an extraordinary user experience
Qualifications
At least 1 year of relevant experience in account management, business development, or related fields
Ability to effectively use data in building business reports and performing business analysis
Creative, detail-oriented, proactive in problem solving and identifying opportunities
Curious, results-driven, ownership mentality with growth mindset
Excellent verbal and written communications
Collaborative team player with the ability to adapt quickly in a fast-paced environment
Passion for innovation in healthcare
Join our team as we revolutionalize healthcare in the Philippinesโand beyond!
โจ Day 1 benefits for full-time employees โ because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
๐ Grow with us โ mentorship, career development, and learning opportunities to help you thrive.
๐ Global connections โ gain insights and support from top minds at Harvard, Stanford, and beyond.
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