Provides litigation support to multiple attorneys by preparing court documents and filings, managing case files and calendars, and assisting with discovery and trial preparation.
Case Manager Assistant (Remote) | LATAM
📜 Description
- Keep case files organized and current in the firm's case management software.
- Track deadlines and outstanding items, flagging risks to the case manager.
- Protect client confidentiality.
🛠️ Requirements
- At least 2 years supporting case managers at a US personal injury law firm.
- Experience scheduling medical appointments and requesting medical records and bills.
- Strong written and spoken English; organized, detail-oriented, and reliable across multiple active cases.
- Comfort with Microsoft Office or Google Workspace and a legal case management platform.
- Full-time availability during US Pacific business hours, reliable internet, and a dedicated workspace.
- Premises liability case experience and remote desktop experience are preferred.
✨ Benefits
- Schedule client medical appointments and maintain treatment calendars.
- Request medical records and bills, following up with providers until received.
- Communicate with clients, providers, and insurance representatives to collect information; prepare correspondence, forms, and status updates.
Full job description
- Job type: Full-time contractor
- Workplace: Remote
- Schedule: Monday to Friday, aligned with US Pacific Time (PST)
- Compensation: $900 to $1,200 per month, depending on experience
About HireHawk
HireHawk connects skilled professionals with US companies for long-term remote roles. We are looking for proactive people who take ownership of their work and want to grow with a stable team.
About the role:
Our client is an established plaintiff personal injury firm in Los Angeles that focuses on premises liability cases (slip-and-fall and trip-and-fall). Its case managers are senior people, with 4 to 10 years at the firm. Each one runs their cases with the help of assistants, so the case manager can stay focused on working up the case.
You will be the dedicated assistant to one of these case managers. You will take on the scheduling, follow-ups and file work that keep each case moving, and the case manager will direct your daily priorities.
Responsibilities:
- Schedule client medical appointments and keep treatment calendars up to date.
- Request medical records and bills, and follow up with providers until they arrive.
- Keep case files organized and current in the firm's case management software.
- Track deadlines and outstanding items, and flag anything at risk to the case manager.
- Communicate with clients, medical providers and insurance representatives to collect missing information.
- Prepare correspondence, forms and simple status updates.
- Protect client confidentiality at all times.
Requirements
Must-Have:
- At least 2 years supporting case managers at a US personal injury law firm.
- Hands-on experience scheduling medical appointments and requesting medical records and bills.
- Strong written and spoken English.
- Organized and detail-oriented, with reliable follow-through across many active cases.
- Comfortable with Microsoft Office or Google Workspace and a legal case management platform.
- Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.
Nice-to-Have:
- Premises liability (slip-and-fall or trip-and-fall) case experience.
- Experience working through remote desktop access to a firm's systems.
Similar jobs
Search more Legal Assistant jobsManage client intake and front-line communications for a family and estate planning law practice, handling conflict checks, payments, records, and coordination with attorneys.
Provide bilingual Mandarin-English administrative, legal case, and client intake support to attorneys and teams, coordinating documents, communications, records, and follow-ups in a fast-paced law firm.
Serve as the first point of contact for potential personal injury clients, handling inbound calls, gathering case details, explaining legal processes, and supporting accurate case evaluation and documentation.
Legal Assistant (Medical Records & Billing) | LATAM
Own medical-record and billing retrieval for a personal injury pre-litigation team, managing requests across 80–100+ active matters and ensuring accurate, complete documentation for attorneys and case managers.
