Own solution architecture across ecommerce, order management and integrations, translating technology strategy into a phased roadmap while guiding teams and suppliers through practical designs that support reliable daily trading.
Senior Solutions Architect, Sydney
📜 Description
- Lead technical discovery sessions and scope solutions for enterprise clients.
- Deliver product demonstrations that align AI capabilities with client workflows.
- Serve as the primary technical contact for prospective customers.
- Collaborate with Product, Engineering, and Customer Success to enhance offerings.
- Support the sales cycle by building relationships with stakeholders.
🛠️ Requirements
- 5+ years of experience in a solutions architecture, pre-sales engineering, or technical consulting role within a B2B SaaS environment.
- Strong understanding of APIs, security frameworks, cloud architecture, and platform integration concepts.
- Proven ability to engage with enterprise clients, explain complex technical concepts to both technical and non-technical audiences, and align solutions with business needs.
- Experience working closely with sales or go-to-market teams to support pipeline generation and deal execution.
- Interest in AI, legal technology, or professional services, with a desire to deepen domain expertise.
- Based in Sydney with valid Australian work rights.
✨ Benefits
- Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
- Health Coverage: Fully covered private hospital insurance
- Plus extras for dental
- Mental health
- Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
- Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
- Paid Leave: Paid annual leave
- Sick leave
- Fully paid parental leave for all parents
- Wellness & Perks: Daily in-office lunch
Full job description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
The Senior Solution Architect joins Harvey's Solutions Architecture team to serve as the technical bridge between product capabilities and enterprise client needs across the APAC region. The team's mission is to help the world's leading legal and professional services organizations understand, adopt, and scale Harvey's AI platform. This role drives technical discovery, solution scoping, and product demonstrations that translate complex AI concepts into clear business value for enterprise buyers. They partner closely with Account Executives, Product, and Engineering to shape go-to-market strategy across one of Harvey's fastest-growing regions. It is a unique opportunity to combine deep technical acumen with client-facing impact at the forefront of legal AI.
What You'll Do
Partner with Account Executives to lead technical discovery sessions, scope solutions, and drive platform adoption for enterprise clients across APAC.
Deliver compelling product demonstrations and technical presentations that align Harvey's AI capabilities with client workflows and business needs.
Serve as the primary technical point of contact for prospective customers, addressing questions around APIs, security, authentication, and platform integration.
Collaborate cross-functionally with Product, Engineering, and Customer Success to translate customer feedback and market insights into product improvements.
Support the end-to-end sales cycle by building relationships with legal, IT, and executive stakeholders at target organizations.
What You Have
5+ years of experience in a solutions architecture, pre-sales engineering, or technical consulting role within a B2B SaaS environment.
Strong understanding of APIs, security frameworks, cloud architecture, and platform integration concepts.
Proven ability to engage with enterprise clients, explain complex technical concepts to both technical and non-technical audiences, and align solutions with business needs.
Experience working closely with sales or go-to-market teams to support pipeline generation and deal execution.
Interest in AI, legal technology, or professional services, with a desire to deepen domain expertise.
Based in Sydney with valid Australian work rights.
Additional Information
Location: Sydney, NSW (Hybrid with flexibility)
Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role
What We Offer
Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home
Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more.
Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot.
Retirement & Security: Comprehensive coverage designed to support your long-term well-being.
Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents.
Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support.
Professional Development: Annual support for courses, certifications, conferences, and books.
Remote Work Allowance: Monthly support for home office, internet, and phone expenses.
Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences.
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-CL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
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