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Sales Onboarding Advocate

🕒 yesterday
Customer ServiceSalesTechnical Problem-solvingPayroll

📜 Description

  • Handle high-volume customer interactions across phone and email.
  • Own your ticket queue like a seller owns their opportunity pipeline.
  • Proactively position plan upgrades and cross-sell opportunities.
  • Catch tax discrepancies live and troubleshoot state portals.
  • Collaborate with teams to solve customer issues and build trust.

🛠️ Requirements

  • Eager to learn: You're excited to dive into a brand new industry and figure out the details, whether that's tax codes, compliance rules, or how payroll actually works behind the scenes.
  • Drive: Goal-oriented and competitive in the best way, you want to hit your numbers and keep leveling up your sales game.
  • Communication: Strong across phone, email, and chat, with the flexibility to adjust your tone to the moment.
  • Adaptability: You're a problem solver who thrives on challenge and adjusting quickly when a situation shifts.
  • AI: Proven, day-to-day experience integrating AI into how you work, across writing, research, prep, and summarization, with a track record of giving clear, useful feedback that helps improve your tools and processes.

Benefits

  • Configure sick time

As a Customer Experience Specialist, you will deliver exceptional service to guests and partners, manage inquiries, and enhance customer satisfaction in a dynamic, bilingual environment.

📍 🇪🇬 Cairo - Hybrid💼 Full-Time🪈 Entry-level🤝 Customer Success Manager📢 🇫🇷 French Required📢 🇬🇧 English Required
Customer ServiceBilingual CommunicationProblem-solvingTime Management
Agoda

H2 2026 Support Associate - English (Kuala Lumpur)

Agoda👥 5001 - 10,000 employees🏢 Computer Software
🕒 8 days ago

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Customer ServiceCommunicationProblem-solvingTime Management

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