🕒 yesterday
Lead the strategic and day-to-day operations of the Household Reuse and Recycling Centre and Waste Transfer Station, ensuring safety, efficiency, and compliance with environmental regulations.
Operations Supervisor
📅 Nov 3, 2025
Team LeadershipTeam CoachingPerformance ManagementClient Issue Resolution
📜 Description
- Manage a team of Virtual Assistants and foster a productive, supportive work culture.
- Coach team members, set objectives, and provide regular performance feedback.
- Track team goals, conduct performance evaluations, and identify process improvements.
- Resolve escalated client concerns and implement solutions to improve team efficiency.
- Guide VAs in meeting diverse, industry-specific client needs.
- Attend 2–3 in-person team sessions per week to review progress and plan service improvements.
🛠️ Requirements
- Minimum of 3-5 years in a supervisory role with a strong background in managing and coaching teams.
- Proven ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
- Broad understanding of various industries and an aptitude for quickly learning new fields to provide guidance to a diverse client base.
- Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
- Experience with remote work tools and platforms (e.g., Discord, Gsuite, Asana), and managing teams across different time zones.
- Availability to participate in in-person meetings with the core team 2-3 times a week.
- Analytical mindset with a proactive approach to addressing challenges and improving team processes.
✨ Benefits
- People-focused company with a culture centered on community and personal growth
- Ability to network with executives at one of the fastest-growing companies in the US
- Opportunity to obtain knowledge about many industries simultaneously
- Hybrid work-friendly
- Avenues for rapid promotion & salary increases as the company scales
- Competitive compensation
Full job description
Team Success Supervisor
Are you driven by the opportunity to inspire teams and deliver exceptional client experiences? Wing Assistant is seeking a Hybrid Team Success Supervisor to elevate our Virtual Assistant's performance and ensure top-notch service across industries!
About the Role:
As our Team Success Supervisor, you’ll play a vital role in leading, coaching, and managing our Virtual Assistant team. In this position, you will focus on guiding team members to reach their fullest potential while fostering a collaborative, client-centric environment.
At Wing Assistant, we believe in empowering our team to reach their full potential. If you’re ready to inspire, lead, and make a lasting impact, we’d love to meet you!
Roles and Responsibilities:
Qualifications:
Environment & technology needed for the job:
Benefits
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