GEMCORE’s continued success has earned us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer as a Top Workplace seven years running! GEMCORE is a rapidly growing multi-state family of companies headquartered in Hudson, OH. We are looking for qualified candidates who share our enthusiasm and drive for winning and want to be part of our caring culture!
At GemCare Wellness, a GEMCORE family company, we work with employer groups, TPAs, PBMs & other groups to deliver wellness focused telephonic health coaching programs by utilizing a unique personalized strategy for each client. We have leveraged our health management expertise, and medical supply pricing efficiencies to form comprehensive programs that improve population health and effectively save costs. By employing a diverse group of Registered Dietitians, our health coaches are able to meet people where they are and build a foundation of trust with clients to achieve their goals. We provide personalized health coaching resources that provide lasting, significant improvements lessening the risk of acquiring future chronic conditions.
Key Duties and Responsibilities
Inbound/Outbound calling and messaging to program participants.
Coordinate wellness program offerings with GemCare Wellness staff and members.
Add and assign new members for coaching services.
Respond to queries from assigned GemCare Wellness inboxes.
Entering and sorting data into various excel workbooks.
Track & document assigned duties related to program outreach and implementation.
Troubleshoot member issues.
Complete all other duties as assigned by the GemCare Wellness management and or Director of Operations.
Coordinates specialty care referrals in a military healthcare call center by reviewing documentation, resolving processing issues, communicating with patients and providers, and maintaining accurate records.
Coordinate specialty care referrals in a military healthcare call center by reviewing requests, resolving documentation issues, communicating with patients and providers, and maintaining accurate records to support continuity of care.
Provide remote scheduling and administrative support for Veterans by coordinating appointments and referrals, maintaining accurate healthcare records, and communicating with patients, providers, and internal teams.
Operate a First Response Unit ambulance as a volunteer, responding to time-critical emergencies and providing immediate patient care until frontline ambulance crews arrive.
This role offers the chance to gain extensive clinical operations experience by serving as a key contact for investigative sites and supporting clinical study delivery.
