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Senior Solutions Engineer

🕒 28 days ago
Solutions EngineeringSales EngineeringSolutions ArchitectureAI Capabilities

📜 Description

  • Lead technical discovery to understand customer objectives, architecture, workflows, integrations, security requirements, and technical constraints.
  • Translate complex requirements into thoughtful solutions using Front's AI capabilities, APIs, integrations, automation, and broader platform.
  • Design and deliver tailored product demonstrations that connect Front's capabilities to customer use cases and measurable business outcomes.
  • Architect and lead hands-on AI proofs of concept and technical evaluations, defining success criteria and validating performance, feasibility, and business impact.
  • Build credibility with Engineering, IT, Security, Operations, and Architecture teams while effectively communicating technical concepts and business value.

🛠️ Requirements

  • 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS.
  • Proven success partnering with sales teams to navigate and win complex enterprise opportunities.
  • Strong experience designing and demonstrating solutions involving AI, automation, and complex business workflows.
  • Hands-on experience implementing or integrating AI-powered products, including leading customer proofs of concept and evaluating AI quality, performance, and impact.
  • Strong understanding of modern AI concepts and the ability to clearly explain their capabilities, tradeoffs, and limitations to technical and non-technical audiences.
  • Strong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures.
  • Partner with Account Executives on strategic opportunities, owning the technical strategy required to navigate and close complex enterprise deals.

Benefits

  • Equity (we are post-series D & backed by some of the best VCs in the US)
  • Private health insurance, including plan options at no cost to employees
  • Paid parental leave
  • Flexible time off policy
  • Mental health support with Workplace Options
Cloudflare

Senior Customer Engineer- (AI & Start-Ups). San Francisco only.

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🔥 13 hours ago

As a Senior Customer Engineer at Cloudflare, you'll engage with innovative startups, leading technical discovery and fostering relationships to drive AI initiatives and product development.

Solutions EngineeringTechnical DiscoveryCustomer EngagementAI Initiatives

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