As the Senior Manager of Escalation Management, you will lead a team to enhance customer experience by driving systemic changes and mentoring talent while managing high-stakes incidents.
As a strategic leader in the EMEA Revenue Leadership Team, you will drive all Enterprise go-to-market activities across the UK and Ireland, leading a high-performing sales team to achieve revenue growth.
In this role, you'll lead the development of Gusto's AI coding platform, overseeing agentic coding environments and ensuring the security and efficiency of AI tools for engineers.
As the Head of Engineering Operations, you will lead the operational backbone of the R&D organization, translating company strategy into actionable engineering plans and optimizing execution.
You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing.
