Salesforce Administrator

About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
 

Apply today to help us achieve our mission.

Salesforce Administrator

Work Location

HYBRID POSITION IN MEXICO CITY

Job Summary

We are seeking an experienced and detail-oriented Salesforce Administrator to support and optimize our Lead-to-Quote (L2Q) business processes. This role is ideal for someone who is looking to build hands-on experience in a dynamic, fast-paced environment. You will work alongside senior administrators and stakeholders to support day-to-day Salesforce operations, maintain data integrity, and contribute to user support and ongoing system improvements.

The ideal candidate combines strong Salesforce administration expertise with a solid understanding of the Lead-to-Quote lifecycle, including lead and opportunity management, account and contact management and downstream handoffs.This is a highly collaborative role for someone who enjoys translating business requirements into effective Salesforce solutions while continuously improving the user experience and operational efficiency.

Key Responsibilities

• Assist in the day-to-day administration and maintenance of Salesforce (Sales Cloud, Service Cloud, etc.).

• Create and manage user accounts, profiles, roles, and permission sets.

• Configure Salesforce functionality to support evolving business and sales processes.

• Proactively identity and remedy data quality issues and resolve user and data-related problems. Help with data imports, exports, updates, and deduplication using tools like Data Loader.

• Maintain data accuracy and integrity across Salesforce and integrated systems.

• Manage Salesforce releases, enhancements, sandbox testing, and deployment activities.

• Maintain documentation for Salesforce configuration, business processes, and administrative procedures.

• Assist in testing new features, configurations, and integrations.

• Configure flows and business rules that improve the speed and accuracy of the L2Q process.

• Translate business requirements into scalable Salesforce solutions while considering maintainability and platform best practices.

• Work with senior admins and developers on system enhancements and small projects.

• Stay current with Salesforce releases and recommend relevant features.
  
  Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field; or equivalent experience.

• 2+ years of experience with Salesforce or CRM systems.

• Salesforce Administrator Certification (ADM-201) preferred or in progress.

• Strong understanding of Salesforce standard objects (Leads, Accounts, Contacts, Opportunities).

• Ability to translate business requirements into practical Salesforce solutions.

• Strong problem-solving and analytical skills.

• Comfortable working independently and as part of a team.

• Experience with data management tools a plus.

Preferred Qualifications

• Exposure to Salesforce automation tools like Flows.

• AI/Agentforce experience - Hands-on experience deploying, governing, testing, or improving Salesforce AI/Agentforce use cases.

• Experience supporting internal users or working in a help desk environment.

• Knowledge of integration tools (e.g., Zapier, MuleSoft, APIs) is a plus but not required.

• Familiarity with L2Q tooling such as Impartner, 6Sense, Demandbase, ZoomInfo, Openprise, or similar systems.

Why work at Delinea?

• We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.

• We invest in people who are smart, self-motivated, and collaborative.

• What we offer in return is meaningful work, a culture of innovation and great career progression.

At Delinea, our core values are STRONG and guide our behaviors and success:

• Spirited - We bring energy and passion to everything we do

• Trust - We act with integrity and deliver on our commitments

• Respect - We listen, value different perspectives, and work as one team

• Ownership - We take initiative and follow through

• Nimble - We adapt quickly in a fast-changing environment

• Global - We embrace diverse people and ideas to drive better outcomes

We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.

We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.