Leads outsourced customer support vendor performance and complex CX programs, while managing and developing Associate Vendor Managers and driving measurable improvements in service quality, efficiency, and cost.
Employment Transition Manager
π Description
- Help clients build effective resumes (civilian and federal), prepare for interviews, and develop job search strategies
- Identify and overcome employment barriers by offering personalized guidance and referrals to supportive services
- Track progress and maintain accurate case documentation using Salesforce
- Stay connected with clients after training to encourage lasting success
- Partner with employers to promote job opportunities and advocate for client placement
- Represent OJRV at hiring events and community meetings
Full job description
Our Client: Operation: Job Ready Veterans has an opening for an Employment Transition Manager
Overview:
- Operation: Job Ready Veterans (OJRV) is looking for a dedicated Employment Transition Manager to help guide, support, and advocate for service members, veterans, and their families on their journey to civilian employment. In this role, youβll provide personalized career services, connect clients to valuable resources, and cultivate relationships with employer partners to expand hiring opportunities.
What Youβll Do:
β Support Veterans One-on-One
- Help clients build effective resumes (civilian and federal), prepare for interviews, and develop job search strategies
- Identify and overcome employment barriers by offering personalized guidance and referrals to supportive services
- Track progress and maintain accurate case documentation using Salesforce
- Stay connected with clients after training to encourage lasting success
β Engage with Employers & the Community
- Partner with employers to promote job opportunities and advocate for client placement
- Represent OJRV at hiring events and community meetings
- Share client resumes and facilitate introductions to potential employers
- Keep employer and outreach data organized and up to date
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