D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Requirements
Benefits
Is IT in your DNA?
Plan and execute customer software upgrades across Linux-based, mission-critical call-handling environments, coordinating maintenance windows, validating compatibility, resolving issues, and documenting procedures and outcomes.
Provide technical support for enterprise applications and specialized systems, troubleshoot issues, install and validate software, train users, and help maintain reliable business operations.
Provide Tier 2–4 support for enterprise and specialized applications, troubleshoot issues, install systems, train users, monitor software releases, and support validation, testing, and technical audits.
Own corporate IT operations across identity, devices, SaaS, and the employee lifecycle, while automating routine work and supporting day-to-day security controls and audit evidence.
Analisa e resolve casos técnicos complexos de clientes SaaS, investiga incidentes e integrações, apoia o suporte N1 e encaminha problemas ao Desenvolvimento com evidências e documentação.
