Provide first-touch technical and account support to Jamf customers by diagnosing issues, guiding users through workflows, and resolving inquiries across phone, chat, and email.
Hebrew CS Agent - Lithuania - Remote - BA1
📜 Description
- Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
- Actively listen to customers' needs, troubleshoot on their behalf, and resolve issues efficiently.
- Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).
- Full training will be provided for those without prior customer support experience.
🛠️ Requirements
- Speak Hebrew fluently
- Can confidently communicate in English (B2 level)
- Ideally have prior experience in customer support
✨ Benefits
- A performance-based bonus model (individual and team results)
- Additional rewards for successful referrals
- Engaging team activities
- The flexibility of working from home
Full job description
Are you looking for a new challenge? Join a global technology and services company that supports some of the world’s most exciting brands across more than 70 countries. We work with well-known companies—the ones you use every day—helping improve their operations through innovative technologies and solutions.
- Provide customers with the best possible support and service via phone, email, social media, and mobile applications.
- Actively listen to customers’ needs, troubleshoot on their behalf, and resolve issues efficiently.
- Communicate fluently in Hebrew and comfortably switch to English (B2 level, both written and verbal).
Requirements
- Speak Hebrew fluently
- Can confidently communicate in English (B2 level)
- Ideally have prior experience in customer support—but if not, don’t worry, full training will be provided
Benefits
- A performance-based bonus model (individual and team results)
- Additional rewards for successful referrals
- Engaging team activities
- The flexibility of working from home
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