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Customer Engineer

🕒 12 days ago
Customer Experience (cx)Call Center InfrastructureChat PlatformsAWS

📜 Description

  • Execute on integration design and project plans created by stakeholders.
  • Design, build, and deploy applications using Cresta SDKs, libraries, and APIs.
  • Participate in testing, troubleshooting, and maintenance of Cresta products.
  • Work closely with the Customer Success team to resolve technical issues.
  • Manage multiple projects simultaneously while driving customer value.

🛠️ Requirements

  • Experience in Contact Center and Customer Experience technologies such as AWS Connect, Genesys, or Five9.
  • Strong software engineering skills with hands-on experience in Go, Python, and JavaScript.
  • Ability to use APIs and SDKs to build value-added solutions.
  • Experience with AWS and Git.
  • Strong consultative and strategic approach to solving customer problems.

Benefits

  • Comprehensive medical
  • Dental, and vision coverage with plans to fit you and your family
  • Paid parental leave for all new parents welcoming a new child
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
Astronomer

Customer Reliability Engineer (Airflow)

Astronomer👥 501 - 1000 employees🏢 Computer Software
🕒 2 days ago

As an Airflow Reliability Engineer, you will become an expert in Apache Airflow, providing technical support and solutions to customers while enhancing their data engineering capabilities.

Apache AirflowPythonData EngineeringKubernetes
Cloudflare

Customer Engineer, ASEAN

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🕒 yesterday

The Customer Engineer serves as a trusted technical advisor, guiding enterprise clients through the entire customer journey from pre-sales validation to deployment and ongoing expansion.

Technical ValidationCustomer AdoptionAI OrchestrationArchitectural Design
Cloudflare

Customer Solutions Engineer, Korea

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🕒 yesterday

As a Customer Solutions Engineer, you will drive technical strategy and customer engagement, guiding enterprise clients through their journey from pre-sales to deployment and expansion.

Solutions EngineeringSales EngineeringTechnical AdvisoryCustomer Engagement
Cloudflare

Presales Customer Engineer (Sydney)

Cloudflare👥 10,000+ employees🏢 Computer And Network Security🤝 B2B
🕒 yesterday

The Customer Engineer will drive technical go-to-market strategies, serving as a trusted advisor and architect throughout the customer journey, from pre-sales validation to deployment and expansion.

Technical ValidationCustomer AdoptionArchitectural DesignAI Orchestration

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