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Critical Facilities Program Manager (Hybrid - Travel - Arlington, VA)

🕒 2 days ago
O&M Program ManagementMEP SystemsAutomation And ControlsClient Relationship Management

📜 Description

  • Manage the day-to-day delivery and financial performance of assigned critical facilities O&M programs, including budgets, staffing, resource planning, risk, safety, quality, and profitability.
  • Provide technical and operational leadership for critical facilities programs, leveraging expertise in MEP systems, automation and controls, reliability, maintainability, and facility performance.
  • Serve as a key point of contact for public and private sector clients, developing trusted relationships and ensuring strong communication, service delivery, and client satisfaction.
  • Identify opportunities to grow existing O&M accounts and develop new clients, working with the business development team to expand the portfolio.
  • Lead and develop high-performing technical and interdisciplinary teams through effective staffing, coaching, work assignments, performance management, and resource utilization.

🛠️ Requirements

  • Must be a U.S. Citizen.
  • Must be able to obtain and maintain a Secret security clearance based on customer and project requirements.
  • At least 8 years of progressive O&M experience in critical facilities, data centers, MEP contract service, facilities operations, automation / controls, construction, commissioning, or related mission-critical environments.
  • A minimum of 4 years of experience managing programs, projects, engineering / technical teams, or facilities operations.
  • Proven experience managing public and private sector clients, including executive-level communication, relationship development, contract performance, issue resolution, and customer satisfaction.
  • Experience leading and developing technical and operations teams, including staffing, performance management, resource planning, and workforce development.
  • Demonstrated experience managing client relationships, budgets, staffing, risk, quality, and operational performance.
  • At least 2 years of experience working on and developing proposals for Federal contracts.
  • Strong technical knowledge in at least one major critical-facilities discipline, such as electrical, mechanical / HVAC, BAS / BMS, EPMS, automation, or controls.
  • Demonstrated understanding of safety, quality assurance, risk management, and regulatory / industry compliance within critical facilities or similar environments.
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