Sales and Retentions Claims Handler
As a Sales and Retentions Claims Handler, you will manage inbound and outbound calls, assess customer needs, and convert leads into accident management services.
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). Visit here for more information.
Laku6 is the leading AI-first end-to-end electronics recommerce platform in Indonesia where our technology has helped over 500,000 users sell their gadgets directly for cash or via Trade-In with leading eCommerce Partners. and in over 1,000 offline retail shops. We believe that making it easier for sellers to sell and safer for buyers to buy used-electronics and smartphones is a critical step to achieving that. Laku6 is part of Carousell Group, the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
Visit www.laku6.com/ for more information.
Key Responsibilities:
1. Sales & Customer Experience
2. Team Leadership & Daily Management
3. Store Operations & Visual Standards
4. Inventory Management
5. Reporting & Coordination
6. Local Campaign Execution
Kualifikasi
Memiliki pengalaman minimal 1–2 tahun di bidang penjualan ritel atau operasional toko.
Memiliki pengalaman di industri elektronik, gawai, atau barang bekas menjadi nilai tambah.
Berorientasi pada pencapaian target serta memiliki kemampuan memberikan pelayanan pelanggan yang baik.
Memiliki kemampuan komunikasi, kepemimpinan, dan pemecahan masalah yang baik.
Mampu mengoperasikan perangkat dan aplikasi digital dasar, seperti sistem Point of Sale (POS), Google Sheets, dan Microsoft Excel.
Bersedia bekerja dengan sistem shift, termasuk pada akhir pekan dan hari libur nasional.
Memiliki sepeda motor pribadi dan SIM C yang masih berlaku menjadi nilai tambah.
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
As a Sales and Retentions Claims Handler, you will manage inbound and outbound calls, assess customer needs, and convert leads into accident management services.
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