Remote Jobs RockRemote Jobs Rock

Customer Support Associate

📅 Aug 5
Customer SupportCommunicationProblem-solvingTime Management

📜 Description

  • Resolve small business owners’ questions and requests regarding Bluevine’s products via inbound calls, outbound follow-ups, emails, and/or chats.
  • Ensure customer requests are resolved efficiently and effectively while addressing the customers’ stated and unstated short-term & long-term needs.
  • Become an expert on up to two products within Bluevine to create added value and memorable experiences for every customer.
  • Leverage Bluevine's innovative technology solutions to process customer requests.
  • Meet or exceed performance expectations based on key performance indicators across customer experience and effectiveness.
  • Identify, resolve, and/or escalate risks and trends that may impact the customer experience.

🛠️ Requirements

  • You become an expert on up to two products within Bluevine and create added value and memorable experiences for every customer.
  • exceed performance expectations based on key performance indicators across customer experience, effectiveness, efficiency and other metrics.
  • Identify, resolve, and/or escalate risks and trends that may impact the customer experience.
  • Represent the voice of the customer by helping to provide product and customer experience feedback along with recommended enhancements.

Benefits

  • & Perks (US Based ONLY)
  • Excellent health coverage and life insurance
Helpware-Inc

Customer Service Representative (SR)

Helpware-Inc👥 501 - 1000 employees🏢 Outsourcing/offshoring
🕒 3 days ago

As a Customer Service Representative, you will provide first-level support, address customer inquiries, and maintain a positive relationship with clients in a fast-paced environment.

Customer SupportCall HandlingTroubleshootingCRM Software
Agoda

Support Associate (Pune)

Agoda👥 5001 - 10,000 employees🏢 Computer Software
🕒 yesterday

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Customer ServiceProblem-solvingCommunicationTime Management
Paynovate

Customer Support Officer

Paynovate👥 51 - 200 employees🏢 Financial Services
🕒 2 days ago

As a Customer Support Officer, you will be the first point of contact for customers, addressing inquiries related to payments, invoices, and service access while ensuring efficient support.

Customer SupportCommunicationProblem-solvingZendesk
Agoda

2026 Support Associate - Korean&English(Seoul)

Agoda👥 5001 - 10,000 employees🏢 Computer Software
🕒 10 days ago

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Customer ServiceKorean LanguageEnglish LanguageProblem-solving
🕒 9 days ago

As a Support Associate, you will deliver exceptional service to customers and partners, managing inquiries and resolving booking issues while collaborating with teams to enhance customer experience.

Customer ServiceCommunication SkillsProblem-solvingTime Management

Trusted by Remote Workers