As Head of Operations, you will lead the Patient Success team and Customer Support, driving patient conversion and service quality while building scalable processes and tools.
Fleet Support Manager - Maternity Cover
📜 Description
- Manage and analyze information from Fleetwave and suppliers to produce insightful reports.
- Support vehicle movement processes and maintain accurate asset information.
- Monitor supplier performance, KPIs, and pricing to identify improvement opportunities.
- Become a key user of Fleetwave for reporting, compliance, and trend analysis.
- Contribute to fleet procurement projects and the vehicle ordering process.
🛠️ Requirements
- Strong attention to detail and experience with systems, data, and reports.
- Proficient in MS Office, particularly Excel.
- Previous experience in system administration, data management, reporting, and data analysis.
- Ability to manage workload and communicate effectively with various stakeholders.
Full job description
Fleet Support Manager
Location: Remote
Contract: Fixed-term maternity cover until October 2027
Are you highly organised, analytical and confident working with data? We’re looking for a Fleet Support Manager to join us on a fixed-term basis, providing maternity cover until October 2027.
Working closely with the Head of Fleet Development and the wider Fleet team, you’ll play an important role in turning fleet data into meaningful insight. You’ll manage and analyse information from Fleetwave, suppliers and other data sources, producing reports that help us understand performance, costs and opportunities across the fleet.
What you’ll be doing
You’ll support a varied range of fleet activity, including managing the vehicle movement process and maintaining accurate asset information; producing fleet reports, datasets and management information; monitoring supplier performance, KPIs and pricing; and helping identify opportunities to improve fleet utilisation and replacement planning.
You’ll also become a key user of Fleetwave, supporting reporting, compliance and trend analysis, while contributing to fleet procurement projects, tender documentation, business cases and the vehicle ordering process.
This is a role with plenty of variety and exposure across the business, working with Fleet, Finance, operational teams, suppliers and other key stakeholders.
What we’re looking for
You’ll be comfortable working with systems, data and reports and have strong attention to detail. You’ll need good MS Office skills, particularly Excel, alongside previous experience of system administration, data management, reporting and data analysis.
You’ll be someone who can manage your own workload, communicate confidently with people at different levels and work effectively both independently and as part of a team.
Experience within the waste industry, transport or logistics, B2B service delivery or management systems such as ISO would be advantageous, but isn’t essential.
Biffa – we’re changing the way people think about waste
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.
We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
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