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Solutions Engineer

πŸ•’ 19 days ago
Technical DiscoveryRequirements GatheringSoftware ImplementationSoftware Integrations
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πŸ“œ Description

  • Gather client system, data and integration needs and translate them into clear technical requirements.
  • Contribute to delivery plans, coordinate integrations and help resolve blockers.
  • Coordinate technical testing, validate solutions and support go-live and early-life support.
  • Document requirements, data flows, configurations and technical decisions, and develop reusable delivery patterns.

πŸ› οΈ Requirements

  • Experience in a client-facing technical, consulting or software implementation role.
  • Experience gathering client requirements and translating them into technical deliverables.
  • Experience supporting software implementations or integrations.
  • An understanding of APIs, JSON, data mappings and software integrations.
  • Excellent written and verbal communication, and strong client and stakeholder management.
  • Strong organisation, problem-solving and attention to detail.
  • The ability to learn new technical concepts and tools quickly, and to take ownership while asking for support when needed.
  • Experience in SaaS, AI or financial services.
  • Experience working with Engineering teams or external development partners.
  • Familiarity with authentication, webhooks, CRM integrations or cloud services.

✨ Benefits

  • Remote-first working across the UK
  • Work abroad policy
  • Co-working spaces available
  • 34 days holiday (including flexible bank holidays) and your birthday off
  • Company-wide off-sites
  • Optional Personal Development Plan
  • Flexible benefits platform
  • Life Insurance
  • Pension (up to 5% matched employer contribution with optional increased contributions)
  • Private health and dental care
Full job description

About Aveni

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland's largest Series A rounds. Since then, we've continued to grow rapidly as adoption of AI in financial services accelerates, and we're now scaling our team to meet that demand.

The Role

We're looking for a Solutions Engineer to help design and deliver the technical side of our client implementations. You'll sit between our clients, Sales, Product, Engineering and external delivery partners, working out what each client needs and turning it into a practical technical solution.

You'll be involved from the first technical conversation with a prospect through to go-live: shaping solutions, planning integrations, coordinating delivery and making sure everything works as agreed. It's a role for someone who enjoys both the people side and the technical side of delivery, and who wants to keep growing their hands-on technical skills.

What You'll Be Doing

  • Supporting Sales with technical qualification, client questions and discovery, and helping decide whether requirements can be met with existing capabilities, standard integrations or new development.

  • Working with clients to understand their systems, data, integration needs and constraints, and turning these into clear requirements and deliverables for Product, Engineering and delivery partners.

  • Contributing to technical delivery plans covering milestones, responsibilities, resources, risks and dependencies, acting as a key technical contact for clients and leading smaller engagements.

  • Supporting the configuration and delivery of integrations with our Engineering teams and external delivery partners, tracking progress and helping resolve blockers.

  • Coordinating technical testing, validating solutions against agreed requirements and supporting go-live and early-life support.

  • Keeping clear documentation of requirements, data flows, configurations and technical decisions, and helping build reusable delivery patterns.

What We're Looking For

  • Experience in a client-facing technical, consulting or software implementation role.

  • Experience gathering client requirements and translating them into technical deliverables.

  • Experience supporting software implementations or integrations.

  • An understanding of APIs, JSON, data mappings and software integrations.

  • Excellent written and verbal communication, and strong client and stakeholder management.

  • Strong organisation, problem-solving and attention to detail.

  • The ability to learn new technical concepts and tools quickly, and to take ownership while asking for support when needed.

Nice to Have

  • Experience in SaaS, AI or financial services.

  • Experience working with Engineering teams or external development partners.

  • Familiarity with authentication, webhooks, CRM integrations or cloud services.

  • Experience with scripting, source control or software configuration.

  • Experience supporting quality assurance and user acceptance testing.

  • An interest in AI, machine learning and financial services.

Why Join Aveni?

You'll play a central part in getting AI into production at financial services firms, working on real integrations with real client systems. You'll get broad exposure across Sales, Product and Engineering, and support to deepen your hands-on technical skills as you go.

Benefits at Aveni

  • Remote-first working across the UK

  • Work abroad policy

  • Co-working spaces available

  • 34 days holiday (including flexible bank holidays) and your birthday off

  • Company-wide off-sites

  • Optional Personal Development Plan

  • Flexible benefits platform

  • Protection essentials including Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution with optional increased contributions)

  • Private health and dental care

  • Potential share options

  • Enhanced family leave

Join Us in Making a Difference

At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don't meet 100% of requirements, we'd like to hear from you anyway if you believe you'd fit in. Apply now to join us on our mission to transform the financial services industry through AI.

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