Solutions Engineer

The Role:

Benefits: Competitive salary commensurate with experience & qualifications. A comprehensive extended benefits package. A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. Highly autonomous and entrepreneurial environment. On going support for learning development so you can continue to master your craft. Work with the hardware you're most comfortable with (Windows or Mac) Diverse and inclusive workplace where we all learn from each other. Excellent work-life balance with a flexible remote work environment.   Company Description As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed.
We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.

What you'll do:

Run product demos and support trial installs and beta implementations of the Apryse SDKs.

Work with prospects by email and on calls to uncover their technical pain points and scope requirements: features, platforms, deployment environments, document-processing workflows and file formats.

Help customers evaluate client-side and server-side SDK architectures, including how document processing fits into their applications, APIs and backend services.

Occasionally travel to customer sites to support technical workshops, evaluations and implementation discussions.

Partner with sales and product engineering to propose solutions that fit the customer and make sense commercially.

Debug customer application code and guide implementations.

Own technical support tickets through the pre-sales process and flag risks to the sales team early.

Share customer feedback with product engineering to shape the roadmap, and keep up with competitors and document standards.

What you'll bring:

Fluent Spanish (C1 or native) and professional English, written and spoken.

Hands-on development experience in modern web technologies: JavaScript or TypeScript, React or Angular, REST APIs and JSON. Experience with mobile (Android or iOS) or .NET is a plus.

Comfort working with server-side applications, APIs and deployment environments. Experience with .NET, Java, Linux, Docker or cloud infrastructure would be particularly useful.

Experience working directly with customers on technical issues: solutions engineering, integration, support engineering or consulting.

Comfort working directly with customers both remotely and, when required, on-site.

A degree in Computer Science or a related field, or equivalent practical experience.

A GitHub profile, technical writing or similar evidence of building and debugging complex systems.

Clear communication, strong problem-solving and the discipline to prioritise in a fast-paced environment.

Nice to have:

Knowledge of document formats and processing, especially PDF, plus interest in computer graphics, image compression or AI.

Experience with server-side document workflows such as conversion, content extraction, OCR, rendering or automated document processing.

Experience with containers, cloud deployments or backend application architectures.

Experience supporting a Spanish-speaking customer base, in Spain or Latin America.

Pre-sales or sales-engineering exposure, including demos and technical evaluations.

Italian at B2 level or above would be particularly valuable, enabling you to support technical customer conversations in the Italian market.