🕒 14 days ago
Dispatch service-of-process jobs across an assigned territory by matching clients with independent process servers, managing queues and pricing, and improving marketplace outcomes through clear communication and data.
Associate, Granite
📅 Oct 29, 2024
Email CommunicationBusiness Email WritingClient CommunicationVerbal Communication
📜 Description
- Coordinate with onshore stakeholders and communicate with clients by email and phone.
- Schedule and expedite site inspections with inspectors across the United States.
- Obtain pending documents and update systems with information received.
- Prioritize work, meet strict deadlines, follow schedule adherence, and maintain a quality score of 98.5% or above.
🛠️ Requirements
- Bachelor’s Degree or equivalent Required Skills
- Must have excellent written communication skills (with accurate grammar and punctuation)
- Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes
- Must have excellent verbal communication skills with fluent English and neutral accent
- Must have good analytical and cognitive skills
- Must have an eye for attention to detail
- Must have minimum 30 wpm speed with the ability to talk over the phone
- Request required documents and information from lenders, contractors, and field inspectors by email.
✨ Benefits
- Competitive salary based on experience and skills.
- Medical insurance for employees and family.
- Personal accident benefit.
- Life insurance for employees.
- Wellness programs, including doctor support, psychologist and counselor services, and onsite health checkup camps.
- 10 paid holidays.
- 26 paid days off per year.
- Employee engagement activities.
Full job description
Company Description
Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading!
At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.
Our Innovation Starts with YOU!
Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
Job Description
• Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information
• Responsible for collaborating with onshore stakeholders via email and phone calls
• Responsible for scheduling and expediting site inspections with inspectors across the United States
• Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate
with outside parties
• Responsible for obtaining pending documents and/or information and updating the system with the information
provided by the lenders, contractors, and field inspectors
• Responsible for communicating with the clients through email
• Follow schedule adherence
• Obtain a quality score of 98.5% or above
Qualifications
• Bachelor’s Degree or equivalent Required Skills
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail
• Must have minimum 30 wpm speed with the ability to talk over the phone
Additional Information
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
· Competitive salary based on your experience and skills
Good Health
· Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
· Wellness Programs – Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.
Happiness
· 10 paid holidays, plus 26 paid days off per year
· Lots of employee engagement activities
·
OUR CORE VALUES
For our employees, customers, and shareholders, we commit to…
· Act with Integrity – exhibit unwavering integrity, compliance, and ethical conduct at all times
· Energize People – enable exceptional people to energize their teams and drive results
· Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers
· Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers
· Win as a Team – embrace the passion, energy, and power of our global teams to win as “One-Altisource”
· Enrich Communities – create positive impacts for the communities where we live and serve
Are you up to the challenge? What are you waiting for? Apply today!
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