The telephone interviewer conducts activities associated with the collection of data from caregivers
receiving various services, such as MST. This position will represent ABH® and its services in a
positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work. Bilingual skills (Spanish/English) required;
Requirements
Benefits
Benefits:
part- time
Sick and Personal Time available
Floating Holidays and Holiday Time
Handle inbound customer calls and chats, resolving service and billing questions with clear communication, active listening, and attention to detail while using customer service systems and technology.
Handle inbound family enquiries, follow up on leads, and coordinate childcare-centre tours while providing a professional first impression and maintaining accurate bookings and records.
The Emergency Customer Service Representative will provide exceptional customer care, addressing service requests and emergency situations while educating customers on energy programs.
Atende estudantes, empresas e instituições de ensino, esclarece dúvidas sobre serviços e oportunidades e mantém cadastros e dados de programas de estágio atualizados por diferentes canais.
Atende estudantes, instituições de ensino e órgãos públicos, esclarece dúvidas sobre serviços e mantém cadastros e dados de programas de estágio atualizados por diferentes canais de atendimento.
