📅 Sep 23
Own EMEA onboarding and continuous enablement, designing role-specific programs, managing new-hire progress, evolving training resources, and aligning delivery with Sales, Product, and Customer Success needs.
Senior Technical Enablement Manager
🕒 27 days ago
📍 🇨🇦 Toronto - Hybrid💰 $104k - $122k / year🎸 Senior🧑🚀 Learning and Development Specialist💼 Full-Time
Technical EnablementSolutions EngineeringTechnical Account ManagementTraining Program Design
📜 Description
- Build onboarding tracks, hands-on labs, and competency assessments; measure ramp velocity and time to productivity.
- Create and maintain technical playbooks, solution architecture guides, and certifications for Achievers and Workday-integrated solutions.
- Partner with Product, Engineering, GTM, and Sales to turn launches, competitive changes, and go-to-market themes into training and field-ready content.
- Lead technical kickoffs, solution summits, QBRs, and field learning sessions.
- Maintain enablement resources and infrastructure, including demo environments, solution libraries, video content, and AI-powered resources; track usage and impact.
- Drive launch readiness, beta feedback loops, peer learning, mentorship, and AI-enabled learning initiatives.
🛠️ Requirements
- 5+ years of experience in technical enablement, Solutions Engineering, technical account management, or equivalent customer-facing technical roles
- Demonstrated ability to design and launch training programs, certifications, or onboarding curricula at scale
- Experience working directly with technical field teams and understanding their day-to-day challenges and skill gaps
- Strong program management and project execution skills with proven ability to own outcomes independently
- Excellent cross-functional collaboration skills; comfortable influencing peers and leadership across Product, Engineering, GTM, and Sales
- Clear communication and ability to translate complex technical concepts into accessible, role-appropriate learning experiences
- Comfort with data and metrics; ability to measure program effectiveness and iterate based on feedback
- Bachelor's degree required
✨ Benefits
- Recognition and Rewards program.
- Health benefits.
- Life insurance coverage beginning on the first day.
- Parental leave top-up.
- Employer-matched RRSP contributions.
- Flexible vacation.
- Employee and Family Assistance Program with mental health
- Financial counselling
- Professional development and career growth support, including LinkedIn Learning and mentorship.
Full job description
As a Senior Technical Enablement Manager, you will design and scale enablement programs that elevate technical capability across our solutions consultants, sales, and post-sales teams. You'll build on-ramp and continuous learning experiences, create technical playbooks and certifications, and partner with Product, Engineering, and GTM to ensure field teams can confidently position, design, and deliver Achievers solutions to both mid-market and enterprise customers. This role is critical to field productivity, ramp velocity, and our ability to win in a competitive market.
Why Achievers is a Great Place to Work™
At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.
Our Approach to Total Rewards
We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.
$104,000 - $122,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.
Benefits and Perks for permanent full-time employees:
✨ Rewards for your impact through our Recognition and Rewards program
🩺 Health Benefits and Life Insurance Coverage beginning on your first day
👶🏼 Parental Leave Top-up
🙌🏼 Employer matched RRSP contributions
🏖️ Flexible Vacation to recharge, so you can bring your best
🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling
🚀 Supported professional development and career growth (Linkedin Learning, mentorship)
👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity
🧘♀️ Regular events designed to build connection, belonging, and well-being
🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.
Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.
How you'll support Enablement at Achievers:
Experience we feel will set you up for success:
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