We are looking for a Professional Services Consultant to lead implementation projects and initial training sessions for new customers. You will partner closely with Sales, Product, Support, and Customer Success to ensure seamless delivery and onboarding. This role is key to setting customers up for long-term success through thoughtful planning, technical expertise, and project excellence.
You will own the transition from proof of value (POV) to deployment, ensuring knowledge transfer of success criteria, technical environments, and timelines. You’ll consult on best practices, identify risks early, and guide customers through a smooth, scalable implementation of the Abnormal Security platform.
This role is ideal for someone with a background in enterprise-grade SaaS deployments, especially in cybersecurity, who enjoys solving technical challenges and driving outcomes in fast-paced environments.
#LI-EM3
Actual compensation will be determined based on several non-discriminatory factors including skills, experience, qualifications, and geographic location.
In addition to base salary, this role may be eligible for bonus or incentive compensation, equity, and a comprehensive benefits package.
A note on AI in our process:
Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards.
Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
As an Implementation Specialist, you will manage onboarding for Thai-speaking restaurant owners, ensuring successful adoption of Toast's technology through training and support.
As a Platform Delivery Specialist, you will configure client accounts on Hootsuite's platform, build dashboards, automate reports, and deliver training sessions to ensure client success.
As an Implementation Manager, you will lead the successful implementation of Tuum solutions, manage project execution, and enhance customer onboarding experiences.
The Meetings and Events Specialist is responsible for planning and executing impactful events across North America, ensuring alignment with business strategies and enhancing team engagement.
As a Professional Services Manager, you will lead client onboarding and configuration sessions, ensuring systems are set up accurately and ready for daily operations.
