Major Account Director (London & South East England)

Location: Home-based. (1 day a week in the London Bridge office). Up to 4 days a week visiting our customers face to face in the London and South East region.

Who We Are

Zoopla is one of the UK’s most instantly recognisable property brands. In fact, we’re known and loved by over 91% of the nation (and we’re working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals.

We’re a growing, dynamic team that embraces innovation and isn’t afraid to push the boundaries. We’re only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions.

As Major Account Director for Zoopla, you will spearhead the retention and expansion of a regional portfolio of estate agents. Your core mission is to drive revenue growth, cultivate enduring client partnerships, execute strategic initiatives that maximize product adoption across the territory, and present data at MD levels.

Key Responsibilities

• Deliver revenue and branch growth across Zoopla’s portfolio of products, consistently meeting targets in line with company goals
• Develop and implement effective strategies to maximize revenue opportunities, ensuring uptake of additional products and services
• Implement a territory client engagement coverage model to connect with all customer and prospect accounts on a scheduled basis
• Maintain accurate, high-quality client records in Salesforce
• Attend internal/external training sessions to increase skills and continually update your product, market, and competitor knowledge
• Handle customer complaints or enquiries when appropriate, owning the enquiry to completion

Requirements

Essential:

• Proven experience in the property industry
• Experience in a subscription-based business, such as SaaS

You would also be amazing in this role if you have:

• Years of experience in B2B software sales (ideally field-based)
• Outstanding organisational and time management skills
• Ability to be flexible and comfortable in a fast-moving performance-led environment
• Strong interpersonal skills for working with people at all levels

Benefits

• 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London
• 7.5% pension contribution by the company
• On-Target Earnings (OTE): Competitive commission structure with the opportunity to increase your total earnings based on performance.