Corporate Account Director

Field-based - the role requires regular (monthly or quarterly) travel to customer offices in the UK as well as travel to the Zoopla office in London.

Who We Are

Zoopla is one of the UK’s most instantly recognisable property brands. In fact, we’re known and loved by over 91% of the nation (and we’re working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals.

We’re a growing, dynamic team that embraces innovation and isn’t afraid to push the boundaries. We’re only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions.

The Corporate Account Director role is one of the most senior sales roles in Zoopla, and as such you will be responsible for strengthening and developing relationships with a small number of our top-tier customers. These household names are the largest estate agents in the UK. The role will be to continue our relationship with these customers, increasing Zoopla’s share of spend whilst being a trusted partner to the organisations. The candidate will have an excellent grasp of using data to highlight opportunities whilst presenting in a customer-objective oriented way.

Key Responsibilities:

• Client Success and Growth: drive revenue growth for Zoopla whilst supporting client goals. Develop a strategy for each account balancing short and long-term goals and maintain a suitable account development plan.
• Relationship Building: An ability to develop and maintain a wide range of departmental relationships within a complex account. Aligning Zoopla’s products and services to different departmental goals and objectives.
• Collaboration and Communication: Able to speak to different levels of seniority within customer accounts, from junior marketing through to board-level quarterly reviews and renewal discussions. Additionally to represent these customers and their requirements internally to ensure Zoopla teams align with the ability to contribute to product development and lead virtual teams.
• Retention and Renewals: Proactively maintain Zoopla’s positive sentiment at all seniority levels within the accounts, ensuring contract renewal. Develop commercial models for customers a lead commercial negotiations.
• Product Expertise: Develop a deep understanding of Zoopla’s products and how they map to the account’s objectives, use data to further their use and assist in product development.
• Data-driven strategy: Use data insights to drive product adoption and retention within your accounts, understand how to ‘tell a story’ using the data, and assist with developing new insights with the team’s dedicated data resource.

Experience and Qualifications:

• 5+ years experience in sales of complex products to enterprise-level accounts.
• Proven track record of achieving revenue targets.
• Experience of complex commercial negotiations and developing multi-product solutions and large-scale deals.
• Direct experience of the property market is beneficial but not essential, the ideal candidate will be quick to build an understanding of Zoopla’s customers and industry, but may have worked in a different market and bring a valuable new perspective.
• Experience of data and AI tools such as Power BI, Tableau, Databricks, Gemini and Claude with very strong skills in manipulating and presenting data in a customer-oriented way.
• Skills include:
• Excellent customer relationship building skills and C-level stakeholder management.
• Ability to lead virtual teams to achieve customer and company goals.
• Contract creation, commercial acumen and strong negotiating skills.
• Excellent communication and presentation skills.
• Stong desire to understand and utilise data in all customer dealings.
• Qualify and manage longer sales cycles with multiple customer stakeholders.
• A team player who shares best practice, learns from others and helps to develop more junior team members.

Benefits

• 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks

• Cycle to work and electric car schemes
• Free Calm App membership
• Enhanced Parental leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym on-site in London
• 7.5% pension contribution by the company
• Competitive salary with performance-based incentives
• Car allowance and expense-management portal