Servicenow Technical Consultant - ITOM
Configure and evolve ServiceNow ITOM solutions for client environments, automating infrastructure discovery, CMDB management, monitoring, cloud integrations, AIOps integrations, and operational workflows.
We are seeking a Laboratory Informatics Consultant with hands-on experience implementing and supporting enterprise LIMS platforms such as Sapio or similar systems. This role is focused on delivering sample‑centric LIMS solutions, supporting the full sample lifecycle in regulated laboratory environments. Consultants in this role are expected to be able to operate independently on medium-complexity projects as well as collaborating with a global support team on larger projects.
As a consultant on our team, you will work with pharmaceutical, biotech, CRO, and regulated laboratory environments to design, configure, and deploy informatics solutions that improve data integrity, compliance, and operational efficiency. The ideal candidate understands how laboratories operate day to day and can design LIMS solutions that support compliant, efficient, and traceable laboratory workflows, while also configuring supporting entities such as instruments and inventory as needed.
Requirements
Required Qualifications
Preferred Qualifications
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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