Manage a portfolio of complex, high-value motor injury claims from investigation through settlement, while providing technical guidance, developing junior colleagues, and helping shape quality reviews and claims strategy.
Zego jobs
Zego provides flexible insurance for drivers and businesses, with telematics that reward safer driving.
40 open roles at Zego
Support customers by phone, email, and live chat, handling sales and support enquiries, resolving concerns professionally, and maintaining accurate customer information in an in-house system.
Handle new and existing sales leads through outbound and inbound calls, advise customers on suitable insurance products, and deliver professional support while meeting sales targets and compliance requirements.
Own a high-volume employee relations caseload, advising managers on investigations, absence, disciplinaries, flexible working and employment law while maintaining accurate records and escalating sensitive cases.
Lead complex fraud and claims investigations, oversee litigation and claims decisions, mentor investigators, and help shape counter-fraud strategy while ensuring fair outcomes and strong governance.
Lead independent actuarial oversight and validation of pricing models, review pricing and underwriting proposals across motor portfolios, and shape portfolio insight, model governance, and team development.
Lead independent actuarial oversight and validation of pricing models, rates, and underwriting proposals across personal and commercial motor, while shaping portfolio insight and mentoring a small actuarial team.
Lead pricing strategy for personal car insurance products, owning complex decisions from design through launch and optimisation while balancing growth, profitability, and customer value across markets and segments.
Lead claims quality and technical excellence by improving the QA framework, resolving complex indemnity referrals, developing team capability, and shaping claims processes, data quality, and automation.
Lead product data science across Product, Growth and Operations, shaping strategic decisions through experimentation, causal inference and customer models, while building the frameworks and tools that make evidence-led decisions scalable.
Build Zegoโs Site Reliability Engineering capability by defining reliability standards, improving observability and incident response, and creating AI-powered automation that helps engineering teams operate their own services.
Develop telematics features and algorithms that identify driving patterns from sensor data, building scalable Python and SQL pipelines and turning experiments into production insights about driving quality and risk.
Turn insurance and commercial data into actionable insights, owning KPI analysis, dashboards, claims data quality, and forecasting support to help teams make strategic, data-driven decisions.
Lead the design and evolution of scalable, secure data platforms, pipelines, warehouses, and streaming systems while mentoring engineers and partnering across teams to deliver reliable data solutions.
Lead the design and evolution of scalable, secure data platforms, pipelines, warehouses, and streaming systems while mentoring engineers and shaping technical standards and roadmaps.
Design and evolve scalable, secure data platforms, pipelines, warehouses, and streaming systems while partnering across engineering, analytics, data science, and product to deliver reliable data infrastructure.
Build and maintain reliable, secure data pipelines and platform systems, shaping data for analytics, data science, and operational use while collaborating across engineering, product, and business teams.
Own the telematics product strategy across SDKs, data processing, scoring and risk management, turning driving data into better pricing, risk decisions and customer outcomes.
Own the telematics product strategy across data-capture SDKs, processing, scoring and risk management, turning driving signals into better pricing, risk decisions and customer outcomes.
Own a Platform product domain, setting strategy and modernising critical policy services while improving reliability, compliance and launch speed, and making APIs and data safe and usable for AI agents.
Own a platform product domain, setting strategy and modernising critical policy lifecycle services while improving reliability, compliance and launch speed and making APIs and data safe for AI agents.
Own a growth product domain, set strategy and goals, and run rapid experiments to improve acquisition, conversion, retention and monetisation while driving profitable growth through data and AI-enabled workflows.
Own a consumer growth domain, set strategy and goals, and lead rapid experimentation across acquisition, conversion, retention, and monetisation to deliver profitable growth using data and AI-enabled workflows.
Own a mobile product domain, setting strategy and leading discovery and delivery across iOS and Android while using experimentation, data, and AI to improve customer experiences and business outcomes.
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