🕒 yesterday
The Senior Merchandiser drives product strategies for client portfolios, focusing on margin growth and effective sourcing decisions while leading cross-functional teams.
Senior Online Reputation Executive
📅 Jun 11
Online Reputation ManagementBrand CredibilityRisk MitigationPerformance Analysis
📜 Description
- Drive the execution of the ORM strategy, ensuring sustained improvement of the Group's online reputation, credibility, and visibility
- Oversee the monitoring, tracking, and moderation of the brand's reputation across search engines, blogs, social communities, review websites, and online forums
- Proactively identify, assess, and mitigate potential reputation risks and crises, managing online incidents and negative publicity
- Lead analysis of ORM performance data and metrics, delivering regular reports and data-driven recommendations for continuous improvement
- Develop and oversee review invitation initiatives, driving client feedback volume and quality to support the Group's online reputation
- Partner closely with cross-functional departments to ensure consistent, compliant, and aligned brand messaging
🛠️ Requirements
- A degree in Marketing, Communications, Business or a related field
- At least 4 years of experience in a role with similar responsibilities
- Proven experience in fintech, online trading or a similar industry
- Proven experience in review site moderation and ORM strategies
- Hands-on experience with social listening tools such as Sprinklr, Brandwatch, or similar platforms
- Proven experience liaising with media partners and agencies
- Strong analytical and data reporting skills, with the ability to translate insights into actionable strategies
- Sound judgment when handling sensitive online content, escalations, or reputational risks
- Excellent written and verbal communication skills in English
- Strong leadership, stakeholder management, and cross-functional collaboration skills
✨ Benefits
- An attractive remuneration package
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Full job description
The Role:
We are looking for a driven and detail-oriented Senior Online Reputation Executive to lead the execution of our Group's Online Reputation Management strategy, safeguarding and strengthening our brand's credibility, visibility, and trust across digital channels. You will play a key role in monitoring, risk mitigation, content remediation, and performance analysis ensuring our reputation remains resilient in both steady-state and crisis situations.
All applications will be treated with strict confidentiality!Main responsibilities:
Main requirements:
The Hiring Experience: What Awaits You
Benefit from:
Similar jobs
Search more Marketing Analyst jobs
🕒 5 days ago
As an Executive Communications Writer, you will craft compelling narratives for Anthropic's leaders, collaborating closely with various teams to enhance executive storytelling and communication strategies.
Future Opportunities - Real Chemistry Media
🕒 5 days ago
Realchemistry👥 1001 - 5000 employees🏢 Healthcare
🕒 5 days ago
This role involves developing and executing integrated media strategies for healthcare clients, leveraging audience insights and collaborating with multidisciplinary teams to drive impactful campaigns.
🕒 6 days ago
As a TechOps Specialist, you will build and enhance the marketing infrastructure, impacting the speed and stability of marketing operations through technical setups and automation.
🕒 12 days ago
As a Marketing Scientist at OpenAI, you'll leverage your expertise in advertising measurement to enhance media performance for clients through rigorous methodologies and scalable programs.