Project Manager, Robot Delivery Service

About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society. Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all. ========================================================================= ========================================================================= Important Points ・All interviews will be arranged via Google Meet, unless otherwise stated. ・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version. ・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process. WHAT WE OFFER ・Competitive Salary - Based on experience ・Work Hours - Flexible working time ・Paid Holiday - 20 days per year (prorated) ・Sick Leave - 6 days per year (prorated) ・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company ・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance ・Housing Allowance ・Retirement Benefits ・Rental Cars Support ・In-house Training Program (software study/language study) Our Commitment ・We are an equal opportunity employer and value diversity. ・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.

TEAM

WHO ARE WE LOOKING FOR?

RESPONSIBILITIES

Improve the products and operations of multiple services at Woven City using a robotic automated delivery platform

Clarify product requirements to improve the services provided

Work with the international technical development team to implement improved products into on-site operations

Communicate and collaborate with internal and group company stakeholders involved in Woven City's operations

Manage and train on-site operators

MINIMUM QUALIFICATIONS

5+ years of practical experience in the design, launch, maintenance, and improvement of hardware-related service operations

Ability to formulate hypotheses based on qualitative information such as on-site observations and user feedback, and quantitative information such as metrics, and document product requirements for operational improvements in a format that engineers can understand

Technical knowledge and communication skills to clearly communicate problems and requirements for improvements to get engineers with diverse backgrounds to take action

Ability to balance, plan, and coordinate between development and operations, taking into account the situations and requests of both teams, and to advance service improvements according to a schedule

Business-level English and Japanese proficiency

Willingness to work on-site at Woven City (Susono, Shizuoka) on a regular basis (3+ days per week)

NICE TO HAVES

Hands-on experience to train and manage on-site operators for service operations

Hands-on experience improving the manufacturing process in factories through work observation

Experience in developing and operating services or products that utilize robots

Experience in developing and operating products using ROS

Domain knowledge in logistics or apartment management fields