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Account Manager

πŸ•’ 8 days ago
Account ManagementCustomer SuccessSalesTechnical Problem Solving

πŸ“œ Description

  • Own a book of strategic accounts end to end, focusing on retention, renewal, and expansion targets.
  • Build and execute account growth plans by identifying unadopted products and untapped teams.
  • Proactively surface expansion opportunities by understanding each customer's product roadmap and technical architecture.
  • Lead commercial conversations independently, from initial opportunity through pricing and negotiation.
  • Drive adoption of the full WorkOS platform across new teams and products.
  • Run executive business reviews that connect WorkOS usage to customer outcomes.

πŸ› οΈ Requirements

  • 5+ years in account management, customer success, or sales at an enterprise level.
  • Demonstrated ownership of expansion, upsell, or net revenue retention targets.
  • Strong product sense and energy for solving technical customer problems.
  • Ability to lead complex integration and architecture conversations.
  • Familiarity with APIs and the ability to explain API concepts.
  • Familiarity with SQL β€” comfortable writing basic queries.
  • Strong written and verbal communication skills.
  • Operations-savvy mindset with strong organizational skills.

✨ Benefits

  • And Perks ( US Only) πŸ’–
  • At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family,
  • 401k matching
  • Competitive Equity
  • Healthcare, dental and vision coverage
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