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IT Analyst

📅 Aug 4
IT SupportMicrosoft 365WindowsmacOS

📜 Description

  • Volta is a fast-growing GPU compute infrastructure company. Our offices are home to a mix of business and technical staff who rely on a well-run, well-integrated IT environment to work effectively.
  • This is a hands-on role with real ownership from day one.
  • Own the IT support queue as first line: triage incoming requests, resolve what you can, and escalate with proper context what you cannot.
  • Handle account access, software installs, licensing requests, hardware faults, and connectivity issues across Windows, macOS, and mobile.
  • Support meeting room and AV equipment, and make sure video conferencing works before it is needed rather than during the meeting.
  • Keep users informed on the status of their requests. Most IT frustration comes from silence, not from wait time.

🛠️ Requirements

  • Accessibility
  • Candidate Privacy Notice
  • By applying, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws, including the UK GDPR, EU GDPR and relevant US state privacy regulations.
  • Note to Recruitment Agencies

Benefits

  • Equity in Volta, giving you the opportunity to share in the company's long-term success
  • Retirement/pension contributions
  • Comprehensive health, wellbeing and insurance benefits
  • Generous number of vacation days each year
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