Lead cross-functional growth initiatives for Thumbtack’s Partnerships business, developing go-to-market strategies, testing new ideas, guiding strategic planning, and improving operational scale across critical programs.
Director/Senior Director - Strategy - Compass Payer
📜 Description
- Develop and execute the Compass Payer go-to-market strategy, identify target accounts, and guide stakeholder engagement.
- Lead high-impact customer meetings as the strategic and technical subject-matter expert; explain product value and address objections.
- Translate customer feedback and market dynamics into product roadmap recommendations.
- Partner with sales and marketing teams to refine positioning, messaging, and sales enablement.
🛠️ Requirements
- 15+ Years of Relevant Experience: Proven track record in a professional services organization with a strong focus on consulting, analytics, or commercial services within life sciences
- Deep Life Sciences & Commercial Expertise: Extensive experience working alongside commercial teams, with a strong understanding of omnichannel and customer engagement programs
- Executive Presence: Demonstrated ability to build trust and successfully engage with stakeholders at all levels of a client organization, from managers to the C-suite
- Customer-Centric Innovation: A strong track record of actively listening to customer pain points and translating those needs into actionable product innovations and solutions
- Communication Excellence: Exceptional critical thinking, analytical capabilities, and world-class presentation skills
- Mobility: Willingness and ability to travel for customer meetings and internal events, as required
✨ Benefits
- Medical
- Dental
- Vision
- Basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Full job description
The Role
What You'll Do
- Drive Commercial Execution: Lead the go-to-market strategy for Veeva Compass Payer. Map out key targets, partner with Data Cloud Account Partners to navigate stakeholder landscapes, and lead high-impact customer meetings
- Serve as the Subject-Matter Expert: Engage directly with customers as the technical and strategic SME. Clearly articulate our value proposition, confidently handle objections, and demonstrate how Compass Payer solves complex commercial use cases
- Influence the Product Roadmap: Act as the bridge between the market and our developers. Provide strategic input to the Compass Payer product team to shape new features, capabilities, and future growth areas based on real-world customer feedback and market dynamics
- Enable Sales & Marketing: Partner with cross-functional marketing and sales teams to refine product positioning, craft compelling messaging, and empower our sales organization to scale successfully
Requirements
- 15+ Years of Relevant Experience: Proven track record in a professional services organization with a strong focus on consulting, analytics, or commercial services within life sciences
- Deep Life Sciences & Commercial Expertise: Extensive experience working alongside commercial teams, with a strong understanding of omnichannel and customer engagement programs
- Payer Data Domain Mastery: Deep subject-matter expertise in pharmaceutical commercial payer data sets (e.g., payer spine, payer backbone, payer bridging, formulary) and familiarity with key industry benchmarks/platforms (e.g., MMIT, Precision AQ, Fingertip Formulary, IQVIA)
- Executive Presence: Demonstrated ability to build trust and successfully engage with stakeholders at all levels of a client organization, from managers to the C-suite
- Customer-Centric Innovation: A strong track record of actively listening to customer pain points and translating those needs into actionable product innovations and solutions
- Communication Excellence: Exceptional critical thinking, analytical capabilities, and world-class presentation skills
- Mobility: Willingness and ability to travel for customer meetings and internal events, as required
Interviewing with Veeva
- A conversation with the hiring manager
- A personality assessment
- A practical case exercise
- A final conversation with our group's Senior Leader
Perks & Benefits
Compensation
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