Intake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you’ll manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
Client Success Manager
📅 Jun 11
VALD TechnologyClient OnboardingRelationship BuildingMicrosoft Teams
📜 Description
- Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
- Build strong relationships with clients through online methods and occasionally face-to-face.
- Identify client support needs and opportunities for growth.
- Conduct online client presentations using Microsoft Teams.
- Track and report activities using SaaS applications like HubSpot and Microsoft Suite.
- Manage multiple assignments and support requests simultaneously.
🛠️ Requirements
- You must have used VALD Technology in your current or previous role.
- The ability to understand and share the client’s perspective and challenges.
- Excellent grammar, spelling, and proofreading skills.
- Demonstrated ability to build positive relationships quickly.
- The ability to think outside of the box to find appropriate solutions.
- Adaptable and willing to learn new skills and processes.
- Become an expert on VALD systems.
- Excellent communication skills – both verbal and written.
- Attention to detail and a commitment to quality control.
- Strong critical thinking, analytical, and strategic problem-solving skills.
✨ Benefits
- The opportunity to work in a company that is redefining allied healthcare.
- The latest equipment and remote setup to perform at your best.
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