Intake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you’ll manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
Intake Specialist
🕒 2 days ago
Medical SchedulingZendeskGoogle SuiteSlack
📜 Description
- Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits.
- Collect information from pharmacies and patients.
- Match appropriate nurses to patients.
- Manage offers in our marketplace to ensure fair compensation for nurses.
- Onboard patients to Float Health and confirm logistics for home visits.
- Communicate proactively with specialty pharmacies, nurses, and patients via various channels.
🛠️ Requirements
- Previous experience with medical scheduling.
- Ability to utilize multiple technology platforms simultaneously.
- Ability to manage inbound communication while supporting other tasks.
- Excellent critical thinking and problem-solving abilities.
- Highly organized with excellent time management skills.
- Exceptional customer service skills.
- Exceptional written and verbal communication skills.
✨ Benefits
- Vision • 401k matching • Unlimited PTO with minimum days • Paid parental leave • Phone & internet monthly stipend • Annual Learning Stipend
Full job description
As an Intake Specialist, you will manage new patient referrals and coordinate timely start-of-care visits, ensuring effective communication and operational efficiency.
Description
- Utilize the Float Health platform and supporting technology (Zendesk, Google Suite, Slack) to coordinate start of care visits.
- Collect information from pharmacies and patients.
- Match appropriate nurses to patients.
- Manage offers in our marketplace to ensure fair compensation for nurses.
- Onboard patients to Float Health and confirm logistics for home visits.
- Communicate proactively with specialty pharmacies, nurses, and patients via various channels.
Requirements
- Previous experience with medical scheduling.
- Ability to utilize multiple technology platforms simultaneously.
- Ability to manage inbound communication while supporting other tasks.
- Excellent critical thinking and problem-solving abilities.
- Highly organized with excellent time management skills.
- Exceptional customer service skills.
- Exceptional written and verbal communication skills.
Benefits
- Vision • 401k matching • Unlimited PTO with minimum days • Paid parental leave • Phone & internet monthly stipend • Annual Learning Stipend
Similar jobs
Search more Customer Success Manager jobsIntake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you will manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
Intake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you'll manage new patient referrals and coordinate timely start-of-care visits, directly impacting patient outcomes and satisfaction.
Intake Specialist
Float-Health👥 51 - 200 employees🏢 Hospital & Health Care
As an Intake Specialist, you'll manage new patient referrals and coordinate urgent start-of-care visits, directly impacting patient outcomes and satisfaction.
EXPERT SERVICE CLIENT - CDD TEMPS PARTIEL H/F
Boulanger👥 1001 - 5000 employees🏢 Retail
As an Expert Service Client, you will enhance customer experiences by providing personalized support, ensuring smooth transactions, and building lasting relationships.