Requirements
Lead ServiceNow technical consulting and implementation, configuring and enhancing ITSM and SPM solutions while developing custom applications, Service Portals, and Service Catalogs in Agile sprints.
Leads multi-hospital safety and reliability consulting engagements, guiding healthcare leaders through HRO transformations, translating complex analytics into action, and developing client relationships and practice growth.
Guide healthcare organizations through safety culture transformation by applying high-reliability principles, analyzing clinical and operational data, and coaching teams to reduce risks and improve care.
Lead strategic planning and enrollment strategy engagements for colleges, universities, and higher-education systems, from stakeholder discovery and analysis through plan development, implementation scorecards, and board presentations.
Deliver statewide technical assistance, coaching, training, and quality-improvement support to 21st CCLC grantees, helping them strengthen programs and meet Title IV, Part B compliance and reporting requirements.
