Sales Manager (f/m/d) | B2B SaaS | E-Commerce
At Trusted Shops, we're building the leading Community of Trust in e-commerce by creating digital trust between people, businesses and AI agents. As a Sales Manager, you'll join us in a permanent hybrid role based in Cologne or Berlin, guiding businesses through the entire sales cycle from the first conversation to a successful close.
Trust is one of the most important growth drivers in e-commerce. As a Sales Manager, you'll help businesses turn trust into a competitive advantage. Through a consultative sales approach, you'll enable online shops to grow sustainably while creating safer shopping experiences for their customers. Along the way, you'll become part of an international team of 700+ colleagues supporting 25,000+ online shops and 40+ million consumers across our Community of Trust.
Your Impact
At Trusted Shops, you're not just selling software, you help businesses grow. You'll work with an established European SaaS brand, benefit from a modern sales organization, and enjoy genuine opportunities for professional development. Your expertise directly contributes to the success of thousands of online shops across Europe.
End-to-End Sales Ownership: Take full ownership of the sales process from prospecting and first outreach to discovery, solution presentations, commercial negotiations and successful deal closure. You'll manage every stage of the sales cycle with a strong focus on delivering long-term customer value.
Customer Value: Lead proactive conversations and discovery calls to understand your customers' business goals and challenges. Working collaboratively with prospects, you'll develop tailored Trusted Shops solutions that create measurable business impact and support sustainable growth.
Build Long-Term Customer Relationships: Prepare tailored commercial proposals, manage follow-ups throughout the decision-making process and establish trusted relationships with decision-makers through a consultative and customer-centric sales approach.
Drive Pipeline Excellence: Manage your sales activities independently while maintaining accurate opportunities, forecasts and customer interactions in Salesforce. A healthy, transparent pipeline is the foundation for predictable and sustainable sales success.
Collaborate Across International Teams: Share your ideas, best practices and experience while working closely with colleagues across Sales, Marketing, Customer Success and other international teams. Together, you'll continuously improve the way we sell and support our customers.
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