Account Director, Digital Natives - Nordics
OpenAI👥 10,000+ employees🏢 Research Services
Drive key account strategies and lead enterprise prospects through the sales cycle, partnering with teams to deploy AI solutions that transform industries.
Client Relationship Manager, Employee Benefits
🕒 6 days ago
Client Relationship ManagementGroup Employee BenefitsAccount ManagementCustomer Success
📜 Description
- Manage a defined book of business for Regional and National Account customers, conducting virtual and in-person meetings.
- Partner with internal teams to resolve service-related issues and support ongoing client needs.
- Act as the primary advocate for customers, coordinating solutions across various business functions.
- Conduct annual reviews and drive proactive engagement through strategic account planning.
- Promote value-added services and identify opportunities for growth and retention.
🛠️ Requirements
- 3+ years of experience in Group Employee Benefits and client relationship management.
- Strong presentation, communication, and negotiation skills.
- Ability to manage multiple priorities and resolve complex service issues.
- Bachelor's degree or equivalent work experience preferred.
- Group Life & Health License required based on assigned book of business.
Full job description
Join The Hartford's Employee Benefits Group as a Client Relationship Manager, where you'll lead client relationships and drive exceptional service for Regional and National Account clients.
Description
- Manage a defined book of business for Regional and National Account customers, conducting virtual and in-person meetings.
- Partner with internal teams to resolve service-related issues and support ongoing client needs.
- Act as the primary advocate for customers, coordinating solutions across various business functions.
- Conduct annual reviews and drive proactive engagement through strategic account planning.
- Promote value-added services and identify opportunities for growth and retention.
Requirements
- 3+ years of experience in Group Employee Benefits and client relationship management.
- Strong presentation, communication, and negotiation skills.
- Ability to manage multiple priorities and resolve complex service issues.
- Bachelor's degree or equivalent work experience preferred.
- Group Life & Health License required based on assigned book of business.
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