Leads and develops crisis services staff supporting LGBTQ+ youth by overseeing counselor performance, service quality, shift operations, training, and escalations across phone, chat, and text programs.
Senior Manager, Analytics (Remote)
📜 Description
- Manage, mentor, and develop a team of data analysts while contributing hands-on to complex, high-stakes projects.
- Shift analytics toward proactive investigation, explaining performance drivers and recommending business actions.
- Partner with Product, Design, and Growth leaders to shape roadmaps, prioritize initiatives, and define learning objectives.
- Oversee A/B testing, causal inference, and behavioral and cohort modeling, with clear success metrics and guardrails.
- Work with data and engineering teams to understand pipelines and establish trusted, standardized metrics.
- Use modern data tools and generative AI to streamline analysis and increase team capacity.
🛠️ Requirements
- 7+ years of progressive experience in data analytics, product analytics, or applied quantitative roles delivering reporting, analysis, and strategic insight.
- 1–3+ years of experience formally managing, leading, or mentoring data scientists or analysts, with a track record of elevating analytical judgment in others.
- Expertise in SQL and experience working with large-scale relational databases / modern cloud data warehouses (e.g., Snowflake, BigQuery).
- Proficiency in Python or R for statistical modeling, data manipulation, and deeper quantitative analysis.
- Experience with modern BI / Data Visualization tools such as Looker, Tableau, or Mode.
- Strong background in experimentation (A/B testing), causal inference, and cohort/retention modeling within a digital subscription or media environment.
- Experience in digital media or subscription-based business model highly preferred.
- Familiarity with version control workflows (Git, Github, code reviews)highly preferred.
- Experience navigating upstream data complexity and working with high-volume, real-time event data highly preferred.
- Passion for sports media and digital publishing highly preferred.
✨ Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- Flexible Spending Accounts (F.S.A.s)
- Company-matching 401(k) plan
- Paid vacation
- Paid sick days
- Paid parental leave
Full job description
About the Role
Join the data leadership team at The Athletic, the premier sports media division of The New York Times, and take ownership of a data pod. This is a critical data role that sits at the intersection of sports, digital subscriptions, and data strategy. This person will play a crucial role in advancing our analytics team to the next phase of development to help implement a best in class analytics practice.
We are seeking a Senior Manager, Analytics to lead and scale our Growth Product Insights practice. Following our recent migration to a modern data warehouse, you will act as a pivotal player-coach—bringing deep analytical rigor, defining key performance indicators, and guiding a growing team of data analysts. You will lead by example, building analytical models yourself while developing the talent around you to turn complex subscriber and product data into high-leverage business decisions.
In this role, you will report to the Director, Data & Insights.
This role is 100% remote for candidates currently residing in the United States or Canada.
Responsibilities
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