π 26 days ago
Own technical support for enterprise customers by triaging and resolving complex issues, investigating root causes, coordinating with Customer Success and Engineering, and improving support through AI and runbooks.
Own technical support for enterprise customers by triaging and resolving complex issues, investigating root causes, coordinating with Customer Success and Engineering, and improving support through AI and runbooks.
Own product strategy and roadmap for a platform spanning documentation, in-app guidance, and automation, leading customer discovery, launches, impact measurement, and AI/MCP initiatives.
Join Tangoβs engineering talent pool for future openings, sharing your expertise and applying an AI-first mindset to improve productivity, collaboration, and customer outcomes.
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