At Sutherland Bulgaria, we’re all about bringing great people together to do exceptional things. We’re currently looking for motivated Customer Service Professionals to join our team supporting Spotify, the world’s leading music streaming platform.
If you're ready to work in a fully international, positive, and collaborative environment, from the comfort of your home (anywhere in Bulgaria!), this opportunity is made for you.
With over 422 million monthly active users across 180+ countries, it is a global leader in digital music streaming. It provides access to over 82 million songs and podcasts, combining free and premium features. Join us in supporting its vibrant user base!
What You'll Do (Non-Voice Support Only):
What We’re Looking For:
What You’ll Get:
Why Join Us?
Provide email and chat support to Spotify users, assisting with account management, troubleshooting, and answering common questions in a fully remote environment.
The Technical Consumer Support Specialist provides exceptional service by resolving user inquiries through various communication channels while identifying product improvements.
As a Customer Care Representative, you will provide exceptional service to families and schools, assisting with scholarship inquiries and ensuring customer satisfaction.
Provide exceptional service to customers by assisting families and schools with scholarship inquiries and ensuring satisfaction through effective communication.
As a member of the Member Services team, you'll provide empathetic support and guidance to help customers navigate their financial journeys through personalized solutions.
