As an Engineering Intern at Celonis, you'll collaborate with engineering teams to design, develop, and test features for a cloud-based product, gaining hands-on experience in enterprise software engineering.
Music Streaming Platform Customer Expert with French and English (Remote within Bulgaria – No Calls)
📜 Description
- Provide email and chat support (no phone calls!) to platform users
- Answer common 'how-to' and FAQ-type questions
- Assist with account management and payment-related issues
- Guide users through troubleshooting steps with patience and clarity
🛠️ Requirements
- Fluency in French (C1 level) and English (C1 level)
- Valid EU work permit – required to work in Bulgaria
- Availability to work flexible shifts, including weekends
- Previous customer service experience – a plus
- Excellent communication skills
- A positive, problem-solving attitude
✨ Benefits
- Fully remote training and work from anywhere in Bulgaria
- Additional health and life insurance
- 21 days of paid annual leave
- Food vouchers and Multisport card (partially covered)
- World-class training and career growth opportunities
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