Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and Wirecutter). Calendar 2 launched earlier this year to rave reviews, and our newest product, Skylight Buddy, was just named one of TIME’s Best Inventions of 2026.
Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks.
Smart, hardworking people who care about making actually meaningful products love working here. People like you. We’re busy inventing new ways to simplify family life and help parents raise great kids – and we need your help! Come invent something new with us.
About the Role:
The Senior Manager Retail Operations will lead our retail operations team and own the long-term plan for how we ship to retailers. You will manage two Retail Operations Managers, who run the day to day for our retail accounts, and you will be the escalation point for retailer operations leaders when something goes wrong. You will also be the thought partner to our Senior Director of Global Fulfillment on the larger questions: which retailers to add, whether to go direct or through a distributor, how our systems and 3PL network should look in two years, and where our retail margin is leaking.
This is a player-coach role. About half your time is your team and the accounts; the other half is strategy and projects that need one owner. The ideal candidate has run retail operations for several national retailers, has coached managers, writes clearly, and can tell us when we are wrong.
Responsibilities:
Requirements
Bonus Points for:
Our Commitment:
We value diverse experiences, backgrounds, and perspectives—and we hire kind, thoughtful people who care deeply about their work. If you're reading this and think, “I don’t check every box,” but still feel excited about the role: Apply. We want to hear from you.
Benefits
Our competitive compensation package includes:
The anticipated base salary range for this position is $150k-$180k per year. This range reflects the compensation Skylight reasonably and in good faith expects to pay for the position at the time of posting. Actual compensation will be determined based on job-related factors, which may include experience, qualifications, skills, education, geographic location, and internal equity. Skylight also offers benefits, including medical, dental, vision, and paid time off.
Equal Employment Opportunity
Skylight is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, Skylight will consider for employment qualified applicants with arrest and conviction records.
Lead a multi-hospital market, coaching hospital leaders and owning operational, clinical, cultural, and financial performance while building teams, referral relationships, and an outstanding customer experience.
Lead a multi-hospital veterinary market, coaching hospital leaders, owning financial performance, building strong teams and referral networks, and ensuring operational, clinical, and customer experience excellence.
Lead commissioning, turn-up, and operational handover for new data center capacity, setting delivery standards and schedules while coordinating facility partners and cross-functional teams.
Leads operations and financial performance across specialty veterinary hospitals, developing hospital leaders, strengthening specialist partnerships, and driving service-line growth and operational improvements.
Lead operations and financial performance across multispecialty veterinary hospitals, developing hospital leaders, strengthening specialist partnerships, and driving service-line growth and operational strategy.
