Own and grow a portfolio of EMEA customers by leading renewals, expanding usage, managing contracts, communicating customer value, and maintaining accurate forecasts across regional accounts.
Partner Manager (m/f/d)
π Description
- Manage a portfolio of agency and technology partners and serve as their primary contact.
- Onboard and enable partners through training, certification, and go-to-market readiness.
- Collaborate with Sales and Solutions teams on partner-sourced and partner-influenced opportunities.
- Track partner pipeline, revenue impact, engagement, and performance metrics.
- Support partner programs, co-marketing, events, and community initiatives.
- Share partner feedback with Product, Sales, and Marketing teams.
π οΈ Requirements
- 3β6 years of experience in partner management, alliances, channel sales, or related roles.
- Experience working with ecommerce agencies, integrators, or SaaS partner ecosystems.
- Strong relationship-building and communication skills; able to manage multiple partners and priorities.
- Comfort working cross-functionally with Sales, Solutions, and Marketing.
- Ecommerce or adjacent SaaS platform experience, partner program or enablement familiarity, and mid-market or enterprise customer experience are preferred.
β¨ Benefits
- Competitive compensation based on experience
- Fully remote role (EST/CST preferred) within North America
- Comprehensive benefits
- Medical
- Dental
- Vision
- 401(k) with employer match
- 25 Days PTO + paid holidays
Full job description
Shopware is a leading open commerce platform designed to empower merchants to build flexible, scalable, and future-ready digital commerce experiences. We work closely with merchants, agencies, and technology partners to deliver sophisticated ecommerce solutions for ambitious brands.
We are seeking a Partner Manager to build, manage, and grow relationships with ecommerce agencies, systems integrators, and technology partners. This is a professional-level role focused on partner enablement, pipeline development, and long-term relationship management.
The Partner Manager acts as the primary point of contact for assigned partners, helping them successfully position, sell, and deliver ecommerce solutions while aligning partner goals with company strategy.
No matter where you work, you will be an integral part of the team. Therefore, we are looking for a Partner Manager (m/f/d) across North America in the EST or CST timezone.
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