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Business Services Specialist in Mortgage Services | SEB, Vilnius

🕒 27 days ago
Customer ServiceMortgage ServicesRisk IdentificationChange Management
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📜 Description

  • Prioritize and complete tasks in line with agreed Service Level Agreements (SLAs)
  • Handle mortgage-related inquiries from internal teams and stakeholders
  • Identify potential risks early and take action to improve customer experience
  • Contribute innovative ideas and actively participate in change initiatives

🛠️ Requirements

  • A self-driven, positive, and open-minded attitude;
  • Strong motivation to develop within a corporate environment;
  • Flexibility and willingness to take ownership;
  • Good time management skills and a responsible approach to tasks;
  • Written and spoken English language proficiency.

✨ Benefits

  • Access to extensive training and development programmes;
  • A healthy work-life balance in an inclusive, welcoming culture;
  • Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings;
  • International career opportunities and exposure to a global working environment.
Full job description

Ready to take the next step in your career? Join our team and discover exciting opportunities for learning, development, and growth. Apply today!

As a part of the SEB Group, we provide world-class financial services to support SEB on the journey of becoming the leader in efficiency and innovation. Our dedicated team of over 2800 employees consistently strive to enhance business development and growth. If you want to be part of an engaging and enabling environment where you can turn your everyday actions into global results, this is where you get to shine.

About the role:

 As a part of the SEB Group, we at Business Services provide world-class financial services to support SEB on the journey of becoming the leader in efficiency and innovation. Our dedicated team of over 1,700 employees is focused on driving business development and growth. If you want to step up and be part of an engaging environment where you can turn your everyday actions into global results, this is where you get to shine, at the heart of the action.

Do you want to be a part of SEB?  Welcome to our inclusive culture, where our shared values inspire and uplift our team. We celebrate diversity and strive to ensure every employee feels seen, heard, and valued.    We are looking forward to your application by November 8, 2026.   Since we select candidates continuously, feel free to send in your application before the deadline.     Learn more about working at SEB here:https://www.seb.lt/en/gs    It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.  #GSV

As a Business Services Specialist, you will be responsible for:

  • Prioritizing and completing tasks in line with the agreed Service Level Agreements (SLAs);

  • Handling mortgage-related inquiries from both internal teams and our stakeholders;

  • Identifying potential risks early and taking action to deliver the best possible experience for our customers;

  • Contributing innovative ideas and playing an active role in driving change initiatives.

To thrive in this role, we believe you have/are:

  • A self-driven, positive, and open-minded attitude;

  • Strong motivation to develop within a corporate environment;

  • Flexibility and willingness to take ownership;

  • Good time management skills and a responsible approach to tasks;

  • Written and spoken English language proficiency.

What we offer:

  • Access to extensive training and development programmes;

  • A healthy work-life balance in an inclusive, welcoming culture;

  • Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings;

  • International career opportunities and exposure to a global working environment.

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