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Separations Field Application Specialist (RTP)
📜 Description
- Support sales with product presentations, demonstrations, application studies, and new-product beta testing.
- Guide customer process and URS analysis, and develop application trials to identify optimized solutions.
- Conduct product trials and demos, document outcomes, and prepare reports for customers and internal teams.
- Troubleshoot customer implementation issues and support quality investigations through process analysis.
- Analyze product performance and customer feedback, and report competitor insights to management.
- Train internal sales teams and dealers, and deliver customer workshops and seminars.
🛠️ Requirements
- Bachelor’s degree in biological engineering, biotechnology, or a related life sciences field, or equivalent professional experience; Master’s degree preferred.
- 3+ years of experience in process development, MSAT, bioprocessing, biotechnology, biopharmaceuticals, CDMO manufacturing, or a similar field role.
- In-depth knowledge of TFF, UF/MF/DF, NFF, viral filtration, and clarification, including process optimization and scale-up.
- Ability to troubleshoot technical and application issues in customer environments and document trials and recommendations.
- Strong collaboration, customer orientation, communication, and presentation skills.
- Proficiency with software such as Microsoft Office.
- Ability to lift ~50 pounds and willingness to travel >50%.
- Identification with the values of Sustainability, Openness, and Enjoyment.
✨ Benefits
- Bonus and auto allowance.
- Paid vacation
- Sick time
- Community service day; flexible work schedules
- Medical
- Dental
- Vision
- Wellness programs
- 401(k) with generous company match; HSA, FSA, and commuter account.
- Mentoring, leadership programs, internal seminars, and comprehensive onboarding.
Full job description
Sartorius has an exciting opportunity for a dynamic, self-motivated, professional to help support our customers in implementing our Separation Technology products. This is an exciting opportunity to join a global company known for a great culture, innovative products and stability. If interested, please read on.
The ideal candidate will be located in the RTP area.
What you will accomplish together with us:
- Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
- Be responsible for the assigned product line to support sales target achievement in the defined territory
- Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products in line with the application requirements
- Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams
- Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region
- Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
- Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
- Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
- Report on competitors' products and feedback information to the application specialist management and products management
- Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
- Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
What will convince us:
- Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; Master’s degree preferred
- 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role
- In-depth knowledge in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with experience in optimization and process scaling success; familiarity with life science application experiment technology, and a good understanding of hot research topics is a plus
- Ability to troubleshoot technical and application-related issues in customer environments
- Hands‑on technical capability, including demos, trials, evaluations and customer training activities with the ability to document application findings, trial outcomes and technical recommendations in a structured manner
- Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization
- Strong customer orientation with the ability to understand customer needs and translate them into effective application solutions
- Strong communication and presentation skills, able to articulate technical value to diverse stakeholders
- Proven software skills, e.g. Microsoft Office
- Ability to lift ~50 pounds
- Willing to travel >50% as this role is heavily focused on external customers; predominantly day trips but overnight travel will be required; travel requirement is subject to change based on customer and internal business need
- Identification with our core values: Sustainability, Openness, Enjoyment
This position also includes a bonus and auto allowance.
What We Offer
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.
Please view equal employment opportunity posters provided by OFCCP here.
For Residents of California please review;
CA Privacy Notice for Employees
#LI-remote
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
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