Design and improve taxonomy, metadata, content structure, and search optimization for Genesys Cloud AI so agents, self-service users, and AI solutions can accurately retrieve knowledge.
Brazilian Portuguese - Arts Subject Matter Expert (SME)
📜 Description
- Develop advanced, open-ended questions based on realistic scenarios across visual arts, architecture, crafts, performing arts, and music and audio.
- Provide accurate, well-structured answers grounded in subject expertise.
- Incorporate relevant Brazilian cultural, social, and regulatory context.
- Design content that tests critical thinking, nuance, and multi-step reasoning.
- Follow project guidelines and meet agreed timelines and quality standards.
🛠️ Requirements
- Native or fluent proficiency in Brazilian Portuguese (pt-BR)
- 5–10+ years of professional experience in a relevant field
- Demonstrated expertise through academic background and/or industry experience
- Strong analytical skills and the ability to explain complex concepts in a clear, structured manner
- Excellent written communication skills and attention to detail
- Ability to work independently and deliver high-quality output in a guideline-driven environment
- Experience with content creation, research, education, or knowledge evaluation
- Familiarity with AI training, data annotation, or evaluation projects
- Background in interdisciplinary work (e.g. cultural and art history, architecture and heritage, religion and symbolism, media and popular culture)
Full job description
Project Overview
Help shape the future of AI in Brazil!
We are building a next‑generation benchmark to evaluate how well AI systems handle complex, real‑world questions in Brazilian Portuguese. This project will help improve how AI delivers accurate, reliable, and context‑aware responses for the Brazilian market.
We are seeking Brazilian Portuguese Subject Matter Experts (SMEs) in Arts (visual arts, architecture and crafts, performing arts, and music and audio-related) to create high‑quality, expert‑level question‑and‑answer content. This role goes beyond basic data labeling and requires deep domain knowledge, critical thinking, and strong writing skills to test advanced reasoning and contextual understanding in Brazilian Portuguese.
Project Details
Key Responsibilities
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