Job Opening: Intake Specialist (ABA Therapy)
Location: South Africa (Remote – US Hours)
Type: Full-Time, Work from Home
Hours: Monday to Friday: 9am- 5pm (US Hours)
Responsibilities:
· Respond to intake inquiries via phone, email, and web forms promptly and professionally
· Guide families of autistic children through the intake and onboarding process with empathy and clarity
· Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)
· Schedule assessments and initial consultations
· Maintain accurate records using our practice management software
· Collaborate with the clinical, billing, and administrative teams
· Follow up with families to ensure timely completion of all intake steps
Essential Qualifications:
· Excellent communication and interpersonal skills
· Excellent administrative management
· Detail-oriented with strong organizational abilities
· Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)
· Ability to work independently in a remote environment
· Compassionate, patient, and culturally sensitive
Requirements
Desired Experience:
· Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes
· Previous experience in a healthcare, therapy, or ABA setting preferred
· Experience with insurance verification or working with funding bodies
· Fluent or neutral English accent
· Reliable internet and backup power
Benefits
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
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