Job Title: Intake Referral Coordinator
Company: ReWorks Solutions
Location: Remote (South Africa - US Hours)
Employment Type: Full-Time
Working Hours: Monday to Friday, 9 AM – 5 PM EST
Role Overview:
The Intake Referral Coordinator will be responsible for managing and coordinating client referrals efficiently, ensuring timely communication with families, referral sources, and clinical teams. This role is pivotal in supporting the smooth intake process and facilitating access to services.
Key Responsibilities:
Requirements
Benefits
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
Trains Registered Behavior Technicians to use clinical software, monitors session records for accuracy and completion, and follows up on outstanding documentation to support compliance and timely workflows.
Manage behavioral health insurance authorizations for PHP and IOP treatment, coordinating reviews, appeals, and payer requirements to support medical necessity and continuity of care.
Conduct brief clinical intake consultations with adolescents and caregivers, assess safety and treatment needs, guide families toward appropriate PHP or IOP care, and coordinate next steps with clinical teams.
Triage pediatric patients through virtual messages and calls, provide caregivers with clinical assessments and guidance, coordinate with on-call primary care providers, and maintain vaccine and referral records.
Complete, code, review, and audit Minimum Data Set assessments in line with CMS and RAI Manual guidelines, maintaining accurate submissions that support reimbursement and quality reporting.
