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Senior Manager, Technical Training Development

🕒 7 days ago
Technical TrainingInstructional DesignCybersecurityContent Development

📜 Description

  • Cybersecurity Content Development Strategy: Oversee the development of technical curricula covering complex topics such as Vulnerability Management, Automated Security Intelligence (ASI), and incident response as guided by team OKRs and Roadmap.
  • Team Leadership: Lead and mentor a team of content developers. Manage resource allocation and project timelines to meet the roadmap set by the Head of Product Education.
  • End-to-End Development: Manage all course development activities, including program planning, project management, and quality control for both self-paced eLearning and instructor-led training.
  • SME & Stakeholder Management: Act as a bridge between the education team and subject matter experts (SMEs) in Engineering, Security Research, and Product Management to ensure technical accuracy.
  • Customer Feedback & Continuous Improvement: Quarterback a Customer Outreach Program to gather feedback on content effectiveness. Use these insights to drive continuous improvement and iterate on existing training modules.
  • Standards & Quality Control: Maintain and update all standards documents, including style guides and technical lab configurations, to ensure a consistent and premium learning experience.
  • Timely Delivery: Ensure the team meets all delivery milestones for new product releases and zero-day threat responses.
  • Collaboration: Collaborate closely with the training delivery and operations teams to guarantee that content is reviewed, finalized, and published promptly and to a high standard of quality.

🛠️ Requirements

  • Experience: 8+ years in technical training
  • instructional design, with 3+ years specifically leading a content development
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